Product Owner: Passenger Experience & Portals
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
Job Responsibilities
Viasat is in the business to connect the world. As a global broadband services and technology company, we are connecting international communities to the internet by offering residential internet service; enabling passengers and operations crews to stream high-bandwidth media, applications, and content when traveling globally on commercial, business or government aircraft and maritime vessels. The Product Management Organization within Global Enterprise Mobility helps to deliver and maintain Viasat's best-in-class in-flight wifi services to our global Commercial Airline customers.
- The specific area of responsibility is to manage the Passenger Experience portfolio of products for Commercial Aviation. Responsibilities include:
- Accountable to execute the product strategy and roadmap as directed by product leadership
- Accountable for bridging all communication efforts between product teams, project stakeholders, and engineering teams, to conduct reviews, translate deliverables, attain consensus, buy-in, and sign off as required
- Owns the creation and management of product deliverables related, but not limited to product requirements, agile epics and stories, visual workflows/diagrams, documentation, gap analysis, and acceptance criteria with prioritized features and specifications deliverable to platform engineering teams
- Responsible to write and provide user stories, use cases, and documentation focusing on the "how" to effectively break down high-level product requirements into engineering deliverables
- Accountable to support company employees, divisions, and departments with relevant product information necessary to complete their jobs successfully
- Partner with company product managers and business unit stakeholders to execute on product vision and strategy, and manage releases for all engineering deliveries
- Accountable for managing all projects related to passenger experience product development initiatives for a single new product
Requirements
- Proven history (5+ years) of success in product ownership, software development, or user experience
- Knowledge of JIRA
- Comfort in data and insight analysis to drive product decision making
- Proven expertise in product planning, development, launch and on-going management
- Excellent organizational skills and the ability to effectively represent a multi-disciplined operation
- Experience leading agile development teams as product owner, scrum master or technical lead.
- Excellent written and verbal communication skills to effectively deal with external and internal customers
- Bachelor's Degree or equivalent experience
Preferences
- Previous eCommerce success
- Experience with Scaled Agile Framework
- Proven customer management skills
In this role, you'll have the option to work remotely if that aligns with the ongoing needs of the business and you. To continue to support our employees who work remotely, we offer different opportunities and stay up-to-date on best practices to provide an inclusive experience for all employees starting on day one.
If the Federal Executive Order for Government Contractors becomes effective, this role may require vaccination. In such instance, absent an approved accommodation based on a religious or medical reason, employees in this role will be required to be fully vaccinated no later than applicable deadlines, which are unknown at this point. Viasat will strive to give individuals as much notice as practicable if a vaccine mandate becomes applicable to this role
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Additional Requirements and information
Minimum education:
BA/BS or equivalent experience
Years of experience:
5-8 years
Travel:
Up to 10%
Citizenship:
None
Clearance:
None
Worker Classification:
Regular
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. The starting salary for this position is $132,050 annually, but an offered salary may be higher depending on your skills, qualifications, and experience. This position may also be eligible for other cash or stock incentives, including Viasat's Employee Stock Purchase Program, which allows Viasat employees to purchase Viasat stock at a discount. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness.