DescriptionThe ePay Product Owner will work with product managers, internal stakeholders, 3rd-party partners and customers to gain a thorough understanding of their product and market needs translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocate for the customers' needs to the development team. The ideal candidate must be well-versed in agile scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation and keeping customers and stakeholders informed of the status of the product.Principal Duties and Responsibilities:The ePay Product Owner will drive products and features from concept to launch in a fast-paced environment. The Product Owner Works cross-functionally with the GHX product, development, implementation, customer support, and domain teams translating market needs into specific tasks. Using technical expertise, strong communication skills, strong project management skills and collaborative skills, works to ensure delivery dates are met and acts as a product expert for the internal organization, external partners and customers.
- Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
- Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders and ensuring that the development team is clear on what to work on next.
- Attends all agile and scrum meetings to ensure that development work is aligned with the roadmap set by the product manager.
- Communicates the voice of the customer to the development team.
- Acts as a liaison between the Development team and stakeholders
- Work with Product Managers to understand and set the correct customer expectations regarding production delivery, determining ongoing priorities and developing requirements for functionality.
- Coordinate alignment of development, testing, support and implementation teams for successful introduction of product features to the market.
- Serves as a subject matter expert within the organization for support, customer engagements and organizational education.
- B.S. degree in Business, Computer Science, MIS, Engineering, or related discipline/experience, or a combination of education and related work experience.
- Possess a balance of technical knowledge and business acumen
- 3+ years in a similar product role with demonstrated success.
- Fluent in business-to-business (B2B) applications and integrations.
- Invoice and/or payment processing experience preferred.
- Experience working within an Agile scrum team environment.
- Work well with others and resolve conflicts while considering differing viewpoints.
- Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
- High degree of organization, individual initiative, and personal accountability
- Ability to assess risks, dependencies and identify mitigation strategies.
- Excellent verbal and written communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
- Identify risks, issues, and problems, proposing mitigation plans to overcome obstacles.
- Able and willing to travel approximately 10% of the time.
- Skilled in leading meetings, setting agendas, driving decisions, and negotiating.
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