Product Operations Manager - Payments, Risk and Identity

| San Francisco, CA
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About the Role
The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations works closely with cross-functional partners to surface needs, prioritize, test, rollout and iterate on products.
The Financial Products team focuses on products and partnerships that would help enable engagement of our core businesses. Gift Cards, Uber Cash, Co-brand Credit Card, Amex Rewards, and the Driver Debit cards are some of the core products this team manages.
What You'll Do
• Define the operating structure and processes to implement on product strategy as an individual contributor on a highly effective product operations team• Lead a community of strategic leaders to encourage meaningful impact to the business• Maintain regular communications with key partners across the org• Ensure functional partners are aligned on key objectives for the program/product• Advise product teams on the global feasibility of products throughout the product life cycle• Develop an end-to-end product rollout plan, and project-manage implementation• Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch• Track core business metrics related to the product• Identify key problem areas and/or geographies impacted by the product post-launch• Surface and advocate for key insights from the business to advise product improvements
Basic Qualifications
• Minimum 5 years of experience in operations, business consulting, finance or similar analytical role• SQL Proficiency• Deep analytical experience• Large scale, global project management experience• Excellent communication, the ability to engage internal and external customers• Deep understanding of the user experience• Ability to use data to inform and support critical decisions
Preferred Qualifications
• Prior experience working on global projects, or in an international setting• Economics or quantitative experience is a plus• Strategic alignment, able to bring key partners across functions together• Ability to foster collaboration and facilitate teamwork• A passion for FinTech and/or previous experience in the space
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

More Information on Uber
Uber operates in the 3PL: Third Party Logistics industry. The company is located in San Francisco, CA, New York City, NY, Chicago, IL and Seattle, WA. Uber was founded in 2009. It has 21000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and OKR operational model. To see all 65 open jobs at Uber, click here.
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