Product Operations Manager - Airports & Travel

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About the Role
The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. As the business leader embedded with a Product team, the Product Operations team works to surface, prioritize, rollout, and lead the global operations for products within our various business lines. The Airport & Travel business aims to provide the best rider and driver experience for pickup up and dropping off at an airport, while also rethinking the way in which users plan their travel journeys. Travel and Airports businesses are crucial to Uber's overall company vision of achieving and sustaining profitability, while also driving key growth in untapped and new transportation spaces.
What the Candidate Will Do:

  • Define the operating structure and processes to implement and scale product strategy
  • Facilitate regular communications with Tech and Business Leadership on product vision and progress
  • Advise Product teams throughout the product lifecycle on the business implications and global feasibility of the product portfolio
  • Develop an end-to-end product business plan and project-manage Ops teams on implementation
  • Ensure functional partners (Legal, Tax, Policy, Support, etc) are aligned on key objectives for the product and collaborate with partner teams to prepare the Uber business for product launches
  • Track core business metrics and identify key problem areas and/or geographies impacted by the product post-launch * Surface and advocate for key insights from the business to advise product improvement

Basic Qualifications:
Minimum 5 years of experience in operations, business consulting, finance, or similar analytical role
Preferred Qualifications

  • Experience working within tech across global projects, or in an international setting is a plus but not required.
  • High business acumen and ability to lead decision making across multiple partner groups
  • Ability to use data to inform and support critical decisions
  • Strategic alignment, able to bring key partners across functions together
  • Ability to foster collaboration and facilitate teamwork
  • Deep understanding of the user experience
  • Leadership experience, preferably across complex projects with global scale
  • A desire to learn, highly motivated self-starter, with an eagerness to learn and grow


At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

More Information on Uber
Uber operates in the 3PL: Third Party Logistics industry. The company is located in San Francisco, CA, New York City, NY, Chicago, IL and Seattle, WA. Uber was founded in 2009. It has 21000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and OKR operational model. To see all 85 open jobs at Uber, click here.
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