Product Manager

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Collectors has multiple business lines that grade, authenticate, and sell millions of high-value, record-setting collectibles every quarter. We're the leader in third-party authentication and grading services for high-value collectibles including trading cards (Professional Sports Authenticator), coins (Professional Coin Grading Services), video games (Wata), event tickets, autographs, and memorabilia, and with your help we can continue to grow rapidly. Our goal is to make the joy of collecting accessible to everyone -- collectors looking to complete their set, inventors looking to maximize the value of their collection, and anyone who’s looking to preserve a game, card or coin that reminds them of fond memories in their lives. We’re looking for product managers who can create the next generation of engaging products for collectors, scalable, intuitive software for our internal customers, and innovative, best in class solutions to bring delight to The Hobby. What products will you create to disrupt the collectibles space?

Our services span collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Wata, Certified Coin Exchange (CCE), Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Hong Kong, Paris, Shanghai and Tokyo.

We are a diverse team of product managers, designers, and data analysts. We build the products and services used in our internal operations and by millions of collectors around the world. We are rapidly expanding our team and you will have the opportunity to help evolve how our team works. We partner closely with a talented group of engineers, designers, marketers, and operations folks. Most of our team is based in Santa Ana, CA but we have people that work remotely from other regions across the US.

Part of building a successful team is having an inclusive workplace where all people and ideas are welcome. We leverage tools to get anonymous feedback and celebrate the work of our peers. Additionally, we believe strongly in providing opportunities for talent mobility & experimentation in your job with other parts of the team and company. 

We focus on delivering strong business results with key metrics to track our successes and failures. We like to have fun, celebrate our wins, and learn from our mistakes.

We have a wide variety of needs across the product organization - most roles are remote friendly, however we have select positions that require a hybrid onsite presence.

What You’ll Do: 

We are seeking an entrepreneurial and strategic product manager to lead the development and implementation of a high-quality product roadmap toward the team's strategy and vision.  The ideal candidate will have experience working in an ambiguous, fast paced environment; leading strategic roadmap planning processes; partnering with technical teams to build innovative solutions; and solving difficult operational problems. The successful candidate will combine superior communication skills with the analytical horsepower to break down complex problems and possess a strong will to get stuff done. The candidate will have strong track record of operating both at strategic and tactical level.

About you: 

  • BS in Computer Science (or related discipline) or 3-5 years of experience as a product manager
  • A self-starter with experience launching successful products and features 
  • The ability to lead across disciplines, collaborate, and influence your peers 
  • The ability to empathize, listen, and obsess over our customers, external and internal
  • Ability to communicate effectively across levels, including ability to simplify complex topics for broad audiences
  • Strong written and verbal communication skills, strong sense of ownership, urgency and drive

We recognize that talent comes in many forms. If you think you’ve got what it takes, we want to hear from you! 

Candidates must be authorized to work in the United States.

Reasons To Join Us: 

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: All full-time employees are eligible for paid vacation 
  • Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

All job postings are on our website. Hiring outreach will come from someone directly employed by Collectors Universe with an @collectors.com email address or @us.greenhouse-mail.io alias. Please note that we also partner with select recruiting agencies. If you think you've been reached out to by someone outside of Collectors, please email [email protected] to confirm if you are speaking with a Collectors employee or one of our approved agency vendors.

About Collectors 

Collectors is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Card Ladder, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]. 

If you are based in California, you can read information for California residents linked here. 

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Technology we use

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An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Disability insurance
Dental insurance
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision insurance
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health insurance
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) matching
The company offers a match of 50% of up to 6%.
Company equity
Collectors offers stock options for a number of eligible roles
Performance bonus
Collectors offers performance bonuses for a number of eligible roles
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Paid parental leave includes 8 weeks of paid leave for the birthing-parent at 100% of pay and 8 weeks of paid leave for non-birthing parents, including adoption and foster placement.
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
The Commuter Spending Account can be used to cover qualified transit passes, vanpooling, payments for transportation in a commuter highway vehicle, and qualified parking costs. The parking and transi
Company-sponsored outings
Collectors has company-wide holiday parties and other team-specific events throughout the year
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Tuition reimbursement
Promote from within
Continuing education stipend

Additional Perks + Benefits

Our team members are invited to participate in celebrations, holiday events, and team building activities.

One other notable benefit is Employee Discounts: Employees receive discounts on select grading services for approved submissions

Collectors is constantly looking to update its benefits to meet the needs of our employees.

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