***THIS IS A REMOTE POSITION***

ConsumerAffairs is a “managed marketplace” for life’s hardest purchases. Our mission is to help consumers make smart buying decisions in a moment of need.

Every month millions of consumers turn to ConsumerAffairs for help with their considered (often emotional), need-based purchases and we connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews, their presence on ConsumerAffairs, communicate with consumers and generate revenue.

We are a diverse team located remotely across the U.S. and internationally. We are fast-paced and “GRIND-ing out” our core values: Generate Ownership, Resolve Through Data, Invent with Grit, Network to Win and Deliver Impact Daily.

ABOUT THE JOB:

The Product Manager is passionate about building products that customers love. They work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy in a dynamic and fast-paced environment.

RESPONSIBILITIES:

• Be obsessed with the customer and their journey! Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Successfully manages new product launches
• Continuously makes contributions to team vision & strategy
• Investigates and proposes competitive product strategies to support traffic growth
• Create buy-in for the product vision both internally and with key external partners
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Define requirements and collaborate with design and development to define, implement, deploy, A/B test, measure and refine new features
• Develop metrics-supported strategies for driving engagement and conversion
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Define data and reporting requirements and drive implementation with the data engineering and business intelligence teams
• Act as a product evangelist to build awareness and understanding
• Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources in an effective and timely manner and demonstrate respect for others
• Cultivate effective engineering and design team partnerships to deliver world-class solutions, serving as the product owner in an agile environment

(These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required)

Requirements

MINIMUM REQUIREMENTS:

Education/Licensure/Certification:

• Product Management certification a meaningful plus
• Agile and/or Professional Scrum Product Owner certification (not required)
• BSc/BA in Computer Science, Engineering or related field (not required)

Experience:

• Proven work experience in product management or as an associate product manager preferably
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Solid technical background with understanding and/or hands-on experience in software development and web technologies OR strong domain knowledge in the focus area for the specific product line this role supports.
• At least 2 years of digital marketplace or tech product management experience

Knowledge, skills and abilities:

• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Up-to-date knowledge of current SEO strategies
• Understanding of online marketing
• Knowledge of HTML markup and web development
• Knowledge of server technologies (caching, environments, logging)
• Strong problem solving skills and willingness to roll up one's sleeves to get the job
• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal communication skills
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver; Always starts with a "Let's go GRIND it out" attitude.

• Takes decisive action, and confidently changes course if unsuccessful
• Displays a growth mindset to continually improve; encourages everyone around them to to be tenacious and never settle.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Constantly seeks feedback to improve; Focussed on solving issues,
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possesses the willpower to embrace challenges as opportunities.

CORE VALUES:

(our daily GRIND)

GENERATE OWNERSHIP

• Responsibility creates the freedom to quickly deliver value, we make no excuses, and consistently improve results.

RESOLVE THROUGH DATA

• We make data-driven decisions, think systematically about ROI and resolve complexity to drive results

INVENT WITH GRIT

• We are intellectually curious, create, take smart risks and grind out results because Fortune Favors the Bold.

NETWORK TO WIN

• We foster diversity, build trust through collaboration, close the loop, get to the bottom-line and turn debate into action and results.

DELIVER IMPACT DAILY

• We grind it out deliver important work, are efficient, have a relentless sense of urgency and drive results

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS:

• Location: Remote
• Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.
• Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan