Product Manager at American Express (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

It takes exceptional people to create exceptional products.

We've built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product managers are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.

The product of great thinking.

As a key link in the product development process no two days here will be the same, but there are some things you can count on doing:

  • Work with customers, key stakeholders, and partners to define a product vision and roadmap
  • Understand and apply new trends and competitive best practices into product roadmap and requirements
  • Support development of appropriate tracking and reporting to determine product performance
  • Work closely with the design and technology teams to develop, test and deliver defined capabilities
  • Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
  • 8+ years of Experience with enterprise program management with large scale projects
  • 8+ years of Experience with finance management
  • Certification requirement: Project Management Professional (PMI) or equivalent Project Management certification (eg. Certified Project Management Practitioner, International Project Management Association).
  • Ability to work effectively under deadlines and juggle several assignments simultaneously
  • Ability to use business and technical experience to identify impacts or risks and create plans to mitigate them
  • Proof of Concept experience with in-depth testing, analysis, and proposal
  • Experience with agile methodologies - Jira a plus
  • Ability to think outside the box to solve complex problems
  • Able to challenge the status quo and drive creative ideas and solutions; influencing others without direct authority
  • Handles problems and acts on own initiative without being prompted, while knowing when to escalate decisions vs making on-the-spot decisions
  • Possess ability to translate technical issues into understandable business language for end users
  • Adapts to change quickly and easily and thrive in an Agile environment
  • Demonstrated analytical thinking, problem solving and adaptive communication
  • Recognizes the importance of team work to achieve objectives
  • Bachelor's degree in Business Management or other related field or has equivalent work experience

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 194 open jobs at American Express, click here.
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