Product Manager at Verra Mobility (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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Who we are

Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.

The company is constantly looking toward the future, ensuring it creates relevant solutions today that will work tomorrow. Seeking to understand new customers, regions, and businesses that will shape tomorrow's smart mobility experiences, Verra Mobility strives to ensure more people around the world reach their destination safely and easily. Keeping its core principles front and center, Verra Mobility is fueled by relationships, driven by impact, guided by what's right, and energized by what's next.

Culture

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values-Do What's Right, Lead with Grace, Win Together, and Own It-in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

Verra Mobility is seeking an exceptional Product Manager for the Commercial Services business unit. In this role you will be responsible for the market-facing aspects of building, growing, and advancing one of the world's premier Smart City platforms. Specifically, you will gather market intelligence, formulate a market point-of-view, partner with internal development teams to envision new services, document high-level requirements for new products & features, make build/buy/partner decisions, develop investment business cases, and develop the tools required to commercialize Verra Mobility's portfolio of solutions. Additionally, in this role you will support the Sales, Account Management and Client Services teams in defining requirements for custom platform solutions for some of our country's largest municipal Police Departments (PD's) and Departments of Transportation (DOT's). #LI-Remote

Essential Responsibilities

  • Planning
    • Drive the success of multiple software and data product lines by partnering with stakeholders, aligning on a product strategy and deliver measurable results that solve our customer problems.
    • Gather voice of customer insights in partnership with the Customer Success team.
    • Collaborate with technology team to define technology roadmap including architectural update and enhancements.
    • Develop a deep understanding of the competitive environment, as well as the market so as to understand market issues, opportunities and requirements. Develop plans to successfully navigate the business
    • Define new product and service solutions for current customers while also planning new adjacent solutions for the business.
    • Utilize business cases to prioritize the roadmap
    • Maintain a multi quarter product roadmap


  • Develop / Launch
    • Deliver product and service releases on-time and on-budget utilizing a structured gates process
    • Work with Engineering teams to identify, design and build scalable platform components that win in the market
    • Collaborate with program management to drive successful launches


  • Run the Business
    • Serve as the expert on our products and service, maintain customer facing collateral for effective communications
    • Define, track and elevate key metrics and success criteria to ensure offering success post launch
    • Collaborate with Marketing, Sales and Support teams to drive revenue, profit and engagement from all revenue channels
    • Own the product P&L as one measure of our shared success


Qualifications

Business Qualifications
  • Proven track record of successful product / service portfolio management with a focus in the following areas:
    • Driver Safety Solutions
    • IoT platforms
    • Home Automation
    • Smart Cities
    • Connected Car
  • Collaborated with product development for software-as-a-service solutions
  • Utilized a structured gates process for complex roadmaps planing
  • Experience performing market studies, competitive analysis, and voice of the customer research including,
    • Conducting customer needs research, competitive analysis, market studies; and
    • Identifying product value proposition and market differentiation.
  • Technical understanding of basic building blocks such as mobile telecommunications, Cloud technology, IoT mobile and embedded operating systems, etc, required.
  • Capability to think commercially to drive business cases, product pricing and packaging strategies and margin improvement.
  • Proven competence in project management, ideally in an agile environment
  • Successfully interfaced with customer/sales facing teams
  • Built and deliver compelling B2G (City, County, State) or B2B go-to-market strategies required
  • Experience in commercialization of software-as-a-service and BPO solutions

Individual Qualifications
  • Bachelor's degree in Technology. Master's degree in Business Administration preferred.
  • Minimum 8 years working as a Product Manager for B2B, business process outsourcing, or technology company
  • Strong critical thinking and problem-solving abilities
  • Strong business acumen required
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, presentation and facilitation skills
  • Proven ability to function both as an individual contributor and member of a cross-functional team
  • A demonstrated commitment to high professional ethical standards
  • Moderate travel required (20-30%)

Aligned with Verra Mobility Values
  • Do What's Right - We've committed to doing the right thing for each other and for our customers - integrity is our DNA
  • Lead With Grace - We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
  • Own It - We foster a culture of accountability and excellence, where going the extra mile is standard practice.
  • Win Together - We are ambitious and like to win, but we know we win more when we include others and work together.
More Information on Verra Mobility
Verra Mobility operates in the Transportation industry. The company is located in Mesa, AZ, Bradenton, FL, Jersey City, NJ and Roslyn Heights, NY. Verra Mobility was founded in 1987. It has 638 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 7 open jobs at Verra Mobility, click here.
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