Snapsheet

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Product Manager

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Snapsheet is looking for a Product Manager to join our team!

As a Product Manager, you’ll own the roadmap for one of our four industry-leading products that are currently servicing thousands of customers each week. Daily, the Product Manager meets with stakeholders including Executives, Engineering, Design, Customer Service, and more to gather information, communicate updates and understand each key-players vision. As a Product Manager, you leverage vast amounts of disparate data-sets, user research, customer interviewing, and rapid testing of ideas to build new and improve existing features within our products. With this research and knowledge at hand, this Product Manager will develop and launch product enhancements while measuring success and elevating the product. The Product Manager will work closely with our Engineering team to drive efficiencies and enhance the user experience. Since you have a robust Agile product management background you seamlessly navigate the software development life-cycle and equip all parties with the information they need to hit deadlines. Throughout the process, as a Product Manager, you are vigilant about scope creep and priorities to ensure success.

You have the above, but you are also a builder and a do-er. You have a passion for software and put your heart into your work. You love getting things done and you have a solid attention to detail along the way. You are a curious problem solver who always drives back to purpose and vision.

Key Responsibilities for our Product Manager:

Determine what our customers need. Leverage internal and external sources, conduct customer interviews, surveys, analyze behavior and develop solutions.
Categorize business problems and conduct competitive research to provide those inputs to design in order to produce solutions
Craft and maintain the product backlog. Work with design and engineering teams to define, groom, and execute epics & features that drive the most value to our customers.
Communicate & coordinate. Work with designers, engineers, and cross-functional stakeholders to capture problems in user stories and ensure features, epics, and releases are well communicated, understood, and adopted by our customers.
Work with internal stakeholders to negotiate acceptance criteria and find the right balance of scope for now vs. later
Provide strong evidence and rationale for decision making
Seamless integration with fellow product managers to ensure that all teams are running in the same manner
Rigorously leverage data and analytics to drive decisions, features, and design
Collaborate with Leadership, Engineering, Design, Strategy, and Implementation to drive initiatives.

What you bring as a Product Manager:

3+ years of experience and success in B2B/SaaS/Web in a product management or product owner/analyst role
The mentality to do what's best for the product and our customers
Experience leading substantial aspects of product management. That means identifying opportunities, defining a product roadmap, creating business cases, driving execution activities, and measuring results.
A data-driven approach to scope and priority management
Exceptional communication & organization skills
Working knowledge of Jira, PivotalTracker, Trello or equal project-management software

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Snapsheet we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

#BI-REMOTE

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Peter Langlois

Lead Software Engineer, Claims Management

TEAMWORK DRIVES TRANSFORMATION

Engineers work in tandem to spark innovation

When Langlois isn’t busy mentoring other team members, he’s helping his team tackle new tech and strategies, which is made easier with the help of discovery phases. He said his team is currently focused on standardizing its suite of APIs using the JSON:API specification. “This gives us all an opportunity to learn new tools, experiment and make meaningful changes to our product’s performance and usability,” Langlois said.

Everyone, from our junior engineers to our CTO, is part of the same team. We’re all engineers, we all want to make the best product that we can, and everyone wants to help.

Peter Langlois

Lead Software Engineer, Claims Management

Deena Tenzer

Lead Engineer

TECH STACK SHUFFLE

No restrictions to find the tech that works

Claim holders don't want to wait around for payments. Snapsheet’s transactions team sees that they don't have to. The high-pressure position motivates Tenzer to explore new tools that add more reliability to the product. Thanks to biweekly hackathons, there's ample opportunity to test out new tech. "Last hack day, I created and implemented an AWS API Gateway, just to see if it was suitable for us," Tenzer said.

We have so much technological freedom at Snapsheet. We have the opportunity to change processes, adopt new technology and work with other passionate engineers.

Deena Tenzer

Lead Engineer

Dan Colomb

Chief Technology Officer

OPEN COMMUNICATION

Building new products starts with alignment

“There's nothing more dangerous than making decisions on bad data," Colomb said. To ensure accurate data is upheld, Colomb says cross-team communication is vital. His team relies on departmental syncs, skip-level meetings and frequent check-ins to ensure employees stay aligned. And with a full-time tech coordinator who facilitates communication, Colomb’s engineers can spend more time building and less time fixing.

My main priority as a leader is to empower the team to take ownership of the product and build solutions that make a big impact for our clients.

Dan Colomb

Chief Technology Officer

What are Snapsheet Perks + Benefits

Snapsheet Benefits Overview

Snapsheet promotes employees’ well-being with competitive compensation and benefits packages that include generous paid time-off, flexible scheduling, remote opportunities, parental leave and a 401K match program. Through Snapsheet’s annual company survey, we are able to keep a pulse on the benefits most important to employees and pivot where needed. Snapsheet fosters a team-oriented community by offering various social opportunities with regular Friday happy hours, milestone celebrations, team outings and company sponsored sports leagues.

Culture

Volunteer in local community

Snapsheet hosts and participates in charitable events and volunteer opportunities throughout the year. In addition, each employee can take a day to give back to their community in their own way.

Partners with nonprofits

Snapsheet partners with Non Profits such as Gift Giving with Hunter Perkins Elementary School for the holiday season, Make-A-Wish Walk For Wishes and local Food Drives.

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Open office floor plan

Employee resource groups

Quarterly engagement surveys

Summer hours

Flexible work schedule

Our core hours are 9:00 AM CT - 5:00 PM CT, but we understand that things happen and encourage our employees to chat with their manager to allow for flexibility.

Remote work program

Our estimators and estimating managers work from home all across the country. At HQ, employees have the opportunity to work from home if it makes sense for their role/team.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity manifesto

Mean gender pay gap below 10%

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

FSA allows you to save up to 30% on your eligible healthcare and/or dependent care expenses every year.

Disability insurance

Employees can elect to enroll in Voluntary Life Insurance, Short Term Disability and/or Long Term Disability.

Dental insurance

Snapsheet offers a free dental plan along with a more robust paid plan.

Vision insurance

Snapsheet offers a free vision plan along with a more robust paid plan.

Health insurance

Snapsheet offers two PPO plans and an HMO through BCBS. Additional offerings include domestic partner coverage and up to 6 infertility treatments.

Life insurance

Wellness programs

Annually we offer a wellness week as a jumpstart for employees to make healthy choices in their everyday life. Employees can catch some vitamin D on our beautiful rooftop or relax in our nap room.

Team workouts

Mental health benefits

Financial & Retirement

401(K)

Our 401(K) plan offers a broad selection of stocks, bonds and international index funds to choose from as well as Target Date Funds for those who prefer a simplified, age-based investment solution.

401(K) matching

Snapsheet will match 100% of the first 3% of compensation and 50% of the next 2% of compensation. For example, if an employee contributes 5% of their salary they will receive a 4% match from Snapsheet

Company equity

Performance bonus

Child Care & Parental Leave Benefits

Generous parental leave

Our Baby On Board Program includes a nesting work from home period, paid parental leave, and a flex back period to help return from leave.

Family medical leave

Snapsheet offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).

Return-to-work program post parental leave

Company sponsored family events

Snapsheet holds an annual company picnic.

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Non-exempt employees start with 10 days of paid time until they reach their 1-year anniversary when it increases to 15 days. At year 3, employees are eligible for 18 days of PTO.

Paid volunteer time

Each employee receives an extra day to take the time to give back to their community.

Paid holidays

Paid sick days

Snapsheet offers 7.5 sick days to employees.

Flexible time off

Office Perks

Commuter benefits

Snapsheet offers pre-tax transit and parking benefits including Ventra, Metra, and ParkChek Pre-Tax Programs. We also provide discount parking with Parkwhiz.

Company-sponsored outings

We believe it’s important to take time out to celebrate as a team, whether it be quarterly team outings, the company-wide summer picnic or the annual holiday party.

Free snacks and drinks

Snapsheet has two fully stocked kitchens including unlimited snacks, cereal, coffee, tea, soda and of course la croix.

Some meals provided

Once a month Snapsheet provides a catered ‘Fun Lunch’ with exciting themes and unique caterers so our employees can experience foods from all different cultures.

Company-sponsored happy hours

Snapsheet has weekly happy hours every Friday. Employees are encouraged to head into the kitchen to enjoy chatting with their coworkers over a beer or glass of wine.

Recreational clubs

Snapsheet sponsors office sport leagues year round including bowling, kickball, and beach volleyball.

Relocation assistance

Home-office stipend for remote employees

Mother's room

Onsite gym

Professional Development Benefits

Job training & conferences

Snapsheet offers a wide range of training programs to all employees including management and leadership development.

Lunch and learns

At monthly Snippets we deep dive into each department, quarterly town-halls keep everyone in the know, and breakfasts with execs allow employees a chance to ask questions to leadership in small groups

Promote from within

Continuing education available during work hours

Online course subscriptions available

Customized development tracks

Paid industry certifications

Additional Perks + Benefits

At Snapsheet, we keep our perks & benefits useful and simple because what matters most to us is creating a work environment where our people feel empowered to create, build and innovate. We think the biggest perk to working at Snapsheet is that cultivating an inclusive and supportive work environment for all is our top priority. At Snapsheet we have made a commitment, The Snapsheet Promise, to “create a working culture that respects the differences among colleagues and encourages individuals to contribute their best within an environment that is inclusive, open, flexible and fair….” We launched the Snapsheet Promise with an executive workshop for managers and an Unconscious Bias training for employees. To ensure everyone has a say in Diversity & Inclusion, Snapsheet created an employee run D&I Committee, which develops and drives initiatives to educate, celebrate and recognize employees from all walks of life.

Every single employee is encouraged to contribute to Snapsheet’s future. We give employees the tools to make an impact from sharing ideas at breakfasts with Executives, to living values that urge action and creativity, employees take pride in knowing they make an impact.

We promote employees’ well-being with competitive compensation and benefits packages that include generous paid time-off, flexible scheduling, remote opportunities, parental leave and a 401K match program. Through our annual company survey, we keep a pulse on the benefits most important to employees and pivot where needed. We foster a team-oriented community by offering various social opportunities with regular Friday happy hours, milestone celebrations, team outings and company sponsored sports leagues.

The spirit of hard work and empathy go beyond the walls of the office, as our Community Outreach Committee drives initiatives that positively impact local and global communities. From an annual canned food drive, to a company bike-a-thon to support autism research, we encourage employees to volunteer on a regular basis. Beyond the local community, we developed a partnership with Ignite, sending three employees to a developing country every year to give employees experiences that blend cultural immersion, community engagement and adventure.

At Snapsheet we believe that no matter the process, it can be improved until it makes life easier. Through a supportive work environment and philanthropic outreach, we will continue working to make the world better - starting from inside the office.

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