Product Manager
RELAXED WORK ENVIRONMENT, DEDICATED TEAM, & GROWING COMPANY
Reporting to the Director, ProductManagement - Data Protection, the Product Manager will lead the productstrategy and product planning process for DLP Analytics & Reporting Cloud (ARC)and Digital Guardian Management Console (DGMC). Success in this role requires a deep understanding of HelpSystemsproducts, the DLP and EDR (Endpoint Detection and Response) markets, ourcustomers, competition, and cybersecurity products combined with the ability tolead, inspire and collaborate with HelpSystems teams, customers, partners andinfluencers. The Product Manager role is critical in delivering a plan toensure our customers are successful with HelpSystems.
WHAT YOU'LL DO
Initiate market research and analysis of market size, opportunity and segments to define business cases in order to define market problems worth solving
Engage with internal and external stakeholders to validate market problems and product needs and uncover gaps and opportunities for the product
Develop and maintain roadmap initiatives for HelpSystems in coordination with stakeholders to plan future work that aligns with HelpSystems strategies
Maintain relationships with customers to proactively manage the product roadmap, solicit feedback, and manage expectations
Empower Development team to execute initiatives by providing key vision, strategy, and market problems clearly for requirement building
Work with Development team to validate requirements to ensure customer needs and market problems are being met, utilizing Agile development methodology
Work with Development team to adjust priorities and plans effectively based on market or key stakeholder feedback
Work with UX/UI Design team to refine feature designs, socialize features, and capture feedback
Deliver Sales and Support awareness training during development and release activities, in collaboration with Product Marketing & Technical Training to ensure teams are prepared for product launches
Monitor Data Protection technology developments and industry innovation to guide product planning
Build and maintain knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs) to grow, develop, and add value to the team
Creates an environment where all job responsibilities are in alignment with the core values, vision and identity of the organization
Fosters a workplace with the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Models a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Measure and continuously improve product performance from both technical and business perspectives to achieve agreed upon goals
BASICQUALIFICATIONS
2+ years of experience and in-depth knowledge with DLP and EDR markets (Critical)
2+ years of experience with Managed Services and SaaS-Based Product Delivery Model (Critical)
Experience in product positioning (Cloud/SaaS model preferred) (Critical)
3+ years of experience in a product management capacity (Required)
2+ years of experience in a customer-facing role (Preferred)
Strong familiarity with Cloud Platforms and Products (AWS, Azure, Google Cloud)
General familiarity with Data Protection Technologies, Reporting, Data Analytics, Incident Management, and Threat Analysis
Bachelor's Degree or equivalent professional training (Required)
A combination of relevant experience and education may be considered