Product Manager - U4B - Uber Vouchers at Uber (San Francisco, CA)

| San Francisco, CA
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About the Role
Uber for Business is building a platform for managing global benefits and logistics for organizations of all sizes.
We're looking for a stellar Product Manager to join our Uber for Business Vouchers team to realize our vision of providing a scaled solution for organizations of any size to give a ride or meal.
Vouchers are our highest-growth Uber for Business product that has recently powered clients to provide meals for a 20k-person virtual event, subsidize rides to vaccines across the middle east, and market the launch of a well-known new smartphone.
We're looking for a PM to own the end-to-end recipient experience and one of our new 0-to-1 products focussed on events.
What the Candidate Will Do:
• Deeply understand the needs of industry across employee travel, guest rides, and meals.• Internalize Uber's strategy and blend it with your customers' needs.• Launch innovative features in the Uber app for millions of riders across the world, rethinking user experience, marketplace dynamics, driver interaction, and customer support.• Partner with sales, business, and strategy leadership to set and attain targets that affect Uber's bottom line.• Meet teams throughout Uber, and collaborate with them to adapt their features and plans for business use cases.• Partner with a team of world-class engineers, designers, data scientists, and user researchers, setting team roadmap and driving execution.• Collaborate with much of the Fortune-500 to support innovative new ways to reward their customers and VIPs.
Basic Qualifications:
• Minimum 3 years of PM experience delivering successful technology products• Experience leading cross-functional teams on high-impact projects• Demonstrated analytical capability across quantitative and qualitative results that translates problems into user requirements that shape a 12-24 month prioritized product roadmap
Preferred Qualifications:
• Ability to add structure and clarity to a v1 product. Must be able to take disorganized short term ideas and customer feedback, and determine what needs to happen now, and how all the feedback incorporates into long-term plans.• Proven track record of growing and scaling a product, working with data science, engineering, performance marketing and support.• Strong written and verbal communications skills• A passion to improve human productivity through smarter transportation.• Ability to collaborate with business, ops, and marketing on GTM messaging and plans.• Ability to work deeply with engineering to balance short-term with platform stability, and to build APIs that customers will love working with.• Academic background in computer science, data science, human-computer interaction, statistics, economics, business, or engineering.• Proven ability to collaborate across teams, understand company strategy, and blend broader company goals with your team's deliverables.• Exceptional communication skills, both within your team and with leadership and partners.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing this form.
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

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