Product Manager, Market Operations

| San Francisco, CA
Sorry, this job was removed at 11:15 a.m. (CST) on Thursday, October 28, 2021
Find out who's hiring in San Francisco, CA.
See all Product jobs in San Francisco, CA
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The Product Management team works closely with our engineers to guide products from conception to launch, and with our business partners to generate profitable revenue streams. You will be responsible for bringing exceptional strategic and analytical skills to define our strategy and lead our execution in this highly cross-functional technological area. Through your leadership, you’ll bridge technical, business, and operations worlds as you design technologies with creative and prolific engineers, leverage your technical expertise to identify setbacks and roadblocks within a project and generate solutions for resolving them quickly. You will have a bias for action to break down complex problems into steps that drive product development at Lyft speed.

The market operations group product manager will be responsible for developing a suite of products to speed up our ability to observe, understand, decide and act on the factors affecting our highly dynamic marketplace. 

You’ll work with an incredible team of Machine Learning engineers, Data Scientists, Product Engineers and operators to build a suite of products to improve our operational efficiency. This role requires a combination of business acumen, operations savvy as well as product design to achieve the outcomes we desire. This is also a high visibility role within the organization and requires excellent communication skills to succeed.

Responsibilities:

  • Understand internal stakeholder needs deeply including the critical differences among the needs of different groups
  • Understand the complex interactions between riders and drivers in a rideshare marketplace and the effect that pricing, pay and incentives will have on rider and driver behavior as well as market outcomes.
  • Understand Lyft’s strategic and competitive position using data analysis, market research and usability studies.
  • Translate these needs and constrained into a coherent set of product features that solve these needs with a continuous path of improvement. Set goals for the team with clear success metrics that are well aligned with achieving success for your users and Lyft.
  • Lead and align cross functional partners and teams: engineers, designers, analysts, marketers, business partners and operations to drive a shared vision.
  • Completely own your team's products, existing or new, from ideation, through development, launch, growth and maintenance.
  • Build, nurture and grow a team of product managers responsible for achieving your vision for efficient, fluid and continuously improving market operations

Experience:

  • Master's Degree or equivalent work experience in a technical field is preferred
  • 10+ years of Technical Product Management experience 
  • 5+ years of people management experience, leading high performing product teams
  • Experience creating product roadmaps from conception to launch, driving product vision, defining go-to-market strategy, and leading design discussions
  • Advanced problem-solving skills ­with the ability to think creatively to resolve difficult situations with a proven record of follow-through on assigned tasks
  • Strong cross-functional relationship building with high empathy to understand the needs of other businesses and priorities
  • Ability to maintain composure in critical situations and clearly communicate with different audiences 
  • Comfortable in a fast-­paced environment, subject to rapid change and innovation
  • Active participant in defining workplace culture, product manager pathways and organizational design

Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment  without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. 

More Information on Lyft
Lyft operates in the Transportation industry. The company is located in San Francisco, CA. It has 22282 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 47 open jobs at Lyft, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about LyftFind similar jobs