Product Manager (LX) at KnowBe4 (Tampa Bay, FL)

| Tampa Bay, FL
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KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform.  KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4’s platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day.
 
We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last six years.

Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

The LMS Product Manager is primarily responsible for the learning ecosystem used by KnowBe4’s Kevin Mitnick Security Awareness Training (KMSAT) and associated Products. This includes feature identification, prioritization, and specification. The LMS Product Manager works directly with the Sales, Marketing, CSM, and Development Teams to ensure the right features/enhancements are being added to the product.

Responsibilities:

  • Serve as the subject matter expert for the learning ecosystem and other KnowBe4 products
  • Gather requirements through multiple sources 
  • Document requirements and operations 
  • Communicate details about product to areas of the organization such as Sales and Support 
  • Ensure proper/desirable operation of product 
  • Maintain respective product delivery roadmap 
  • Aggregate and enrich feature requests into viable requirements

Minimum Qualifications:

  • Bachelor’s degree preferred
  • Experience with Gmail and Google Docs 
  • Experience with MS Office (Word and Excel) 
  • Experience with web browsers (Chrome, Internet Explorer, etc.) 
  • 2 years experience working with Learning Management Systems or equivalent
  • 3 years experience with ticketing and tracking applications (Zendesk, JIRA, etc.) or equivalent
  • 3 years experience with SDLC methodologies or equivalent
  • 3 years experience with project management or equivalent
  • 2 years experience with commercial product management or equivalent
  • Strong verbal and written communications 
  • Excellent time management and organization skills

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

More Information on KnowBe4
KnowBe4 operates in the Cybersecurity industry. The company is located in Clearwater, FL. KnowBe4 was founded in 2010. It has 1100 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits. To see all 161 open jobs at KnowBe4, click here.
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