Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The FIS Loyalty product team is all about growth, both for our clients and FIS as a company. We develop and manage a portfolio of products that have a real impact on the way our merchant and bank partners engage their customers. Working cross-functionally with our business and development partners we deliver best in class products that drive customer acquisition, retention, and growth for all FIS clients.

What you will be doing

As a member of the loyalty product team you will manage a set of products focused on the exploration and acquisition stages of the customer life cycle. You will engage directly with clients and prospects to understand their needs and translate those into a product roadmap and requirements driving continuous improvement of our loyalty products.

• Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs and retirement plans
• Provides content for product roadmaps, ensures timely delivery and provides business reasons for any changes/revisions made to roadmaps.
• Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project
• Interacts with key suppliers and partners
• Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Practices open and honest communications with clients.

What you bring

• Bachelor’s Degree or higher
• Proven product management experience including development, launch and enhancement prioritization
• Effective presentation and interpersonal skills
• Strong time management skills, attention to detail and must be resourceful
• Analytical, problem solving skills
• Project management skills; ability to prioritize and complete tasks

Added bonus if you have

• Background in consumer behavior & loyalty programs
• Experience with agile development

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A work environment built on collaboration, flexibility and respect