Product Manager - Infrastructure Services (Remote) at New Relic (Portland, OR)

| Portland, OR
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Your Opportunity

We're looking for a product manager to work closely with our database engineer and containerized infrastructure teams, revolutionizing and modernizing our managed services platform within our Infrastructure Services group. You'll partner with our internal customers to decide what's needed and how to prioritize those needs. You'll need to understand the technical realities and be ready to prioritize the architectural roadmap alongside high-demand capabilities.

You know how to work with engineers and executives, and have a good sense of when to gather more data and when to make a decision and move forward. If you haven't been a product manager, maybe you've done similar work as an architect, engineering leader, or in another leadership role.

Opportunity to work from a remote office may be available depending on applicant's location.

What You'll Do

  • Drive the product strategy for internal manage services, advised by internal customers, industry standards, technical capability, and internal initiatives
  • Connect with our customers (other product development teams at New Relic) about their challenges and use this information to determine how Site Engineering can provide a frictionless experience to help them achieve their goals.
  • Work with teams to provide business context, clear guidance, and success criteria that will delight our customers.
  • In collaboration with Engineering, develop a rolling 4-quarter roadmap, drive the alignment of key releases to deliver on the roadmap; adjust the roadmap as needed based on key results, customer demand, and changes in execution resources.

Your Qualifications

  • 2+ years as a Product Manager or Technical Product Manager.
  • Experience working with customers to set the roadmap and strategic direction of internal infrastructure products like container orchestration tooling, managed databases as a service, load balancing, networking, build and deploy tools, etc.
  • Experience in large-scale environments, preferably as part of a SaaS platform.
  • Ability to communicate effectively to different audiences both verbally and in writing.
  • Excellent analytical/problem-solving skills and track record of using data to drive decisions.

  • Experience as a software developer, architect, or in technical operations
  • Product management training and certification
  • Hands-on experience with containerized orchestration systems such as Kubernetes
  • Experience operating or using database technologies

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here:

Estimated Annual Salary Range: $131,0000 - $164,000 (for Colorado and New York City based roles only)

Consistent with New Relic's values and applicable law, we provide the following information to improve pay transparency and equity. The salary range above represents a good faith estimate of the low and high-end salary range for the listed position if based in Colorado or New York City. This role is eligible for quarterly or annual bonuses, participation in our stock equity plan, short- and long-term incentives, and other department-specific awards. In addition, New Relic provides a variety of benefits to employees. Please note that this information is provided for those hired in Colorado and New York City only, and this role is open to candidates outside of Colorado and New York City with compensation that aligns with your location.
More Information on New Relic
New Relic operates in the Software industry. The company is located in San Francisco, CA, Portland, OR and Atlanta, GA. New Relic was founded in 2008. It has 2102 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 49 open jobs at New Relic, click here.
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