Product Manager - Identity

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  • Own the identity and access management capabilities for the Zoom platform, ensuring that we are aligned with our long-term business and growth strategy

  • Design cross platform identity for Zoom products (Meetings, Webinar, Phone, Chat, Zoom Apps...)

  • Work with marketing to properly identify customers at signup for proper policy settings (COPPA, GDPR…)

  • Work closely with our key customers to understand their requirements for authentication and authorization

  • Translate business strategy into requirements and work closely with the Identity Management engineering teams to bring them to life.

  • Collaborate with internal stakeholders to understand the business needs around identity and make informed tradeoffs to best support business objectives

  • Develop processes to discover, record, and prioritize the core identity problems Zoom is facing in privacy and security

  • Develop processes to measure the value of different tracks of work

  • Develop processes to track delivery and measure success after delivery

  • Work with 3rd parties to integrate authentication and identity platforms 

  • Tie compliance products to products that drive revenue or solve problems for other Zoom teams

  • Advocate for compliance issues with leadership 

  • Build roadmaps based on measurable value to the organization 

  • Use success metrics after delivery to drive process and product change

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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