Product Manager, Growth at Square (Remote)

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Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.
Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

  • Direct and utilize user research, data analysis, and market research to identify high priority seller and business opportunity areas

  • Develop product strategies and roadmaps to address seller needs and drive business growth.

  • Drive investment decisions within your team, and make and justify annual recommendations on investment level for your product area

  • Validate whether product strategies will have the intended impact with a combination of qualitative user research and quantitative experimentation.

  • Anticipate non-obvious risks and resolve highly complex issues.

  • Gain agreement from executives and other senior team leaders

  • Edit project requirements, clarify implementation details, and make strategic tradeoff decisions as needed.

  • Communicate and drive alignment on strategies and roadmaps within your team and with stakeholder teams at Square.


Qualifications

  • 8+ years of product management experience or equivalent, 

  • A strong sense of user empathy and interest in supporting independent businesses.

  • Experience developing product strategies and breaking them down into clearly scoped roadmaps and requirements.

  • Experience testing and launching products at scale with a high bar for experimental rigor.

  • Experience managing large and complex systems at scale.
  • Experience applying data to drive personalized experiences at scale

  • Experience managing reporting or analytics products.

  • Ability to understand technical systems and how they operate, not necessarily in an engineering capacity, but enough to spot potential issues and make trade off decisions. 

  • Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy-to-understand narratives.

  • Demonstrated excellence in using principled decision-making to manage diverse stakeholders, including peers and executive leadership.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

More Information on Square
Square operates in the Fintech industry. The company is located in San Francisco, CA, Atlanta, GA, St. Louis, MO, Salt Lake City, UT, New York, NY, Denver, CO and Seattle, WA. Square was founded in 2009. It has 6769 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 562 open jobs at Square, click here.
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