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Product Manager, DocSend

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Role Description

We are looking for a passionate, versatile Product Manager that can collaborate cross-functionally to ship delightful products that will set the standard for how businesses send, track, and control their most critical materials. You must have a track record of shipping user-focused products, conducting user research, working cross-functionally with engineering, support, marketing, customer success, and design. In this role you will work directly with an engineering team to develop new, user-facing features and functionality. It will be your job to deeply understand our business and our users’ needs and advocate for solutions that advance both. You will gather feedback, set goals, help engineers make tradeoffs, and coordinate the launch of each new project. After launch, you’ll be responsible for developing meaningful metrics and tracking them over time to establish a program of continuous innovation and improvement.

Responsibilities

  • Build a powerful product that’s easy to learn, simple to use, and grows to meet its users’ complex needs.
  • Develop a deep understanding of our users using all the means at your disposal, including direct interviews, focus groups, surveys, and operational and support data.
  • Create a program of continuous improvement for the product including a prioritized roadmap of features and capabilities that engages our users and motivates our development teams.
  • Realize big, impactful initiatives from start to finish, articulating a vision, gathering and scoping requirements, planning and coordinating development, and shipping iterative improvements.
  • Launch highly visible, well documented features and improvements with pace and quality, collaborating with marketing, support, customer success, and sales.
  • Define new product goals working closely with engineers, designers, senior leaders, and other PMs.

Requirements

  • 3 - 6 years as a Product Manager working on user-facing products
  • Comfort with using data to make technical product decisions
  • A deep curiosity about our users and their businesses
  • A track record of building and shipping user-friendly products
  • A passion for building teams and making your colleagues successful
  • Excellent written and verbal communication skills 
  • A keen eye for details
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Lyndsey Bauers headshot
Lyndsey Bauers
Senior Director - Core Product
Passion Behind the Product
Cultivating Curiosity and Customer-first Focus
Since joining Dropbox in 2017, Lyndsey Bauers has transitioned between various product management roles before stepping into her current position as interim head of core product, all while embracing complex challenges and receiving ample support from mentors along the way. Curiosity is the lifeblood of Dropbox’s product initiatives. This desire to seek the unknown, coupled with a staunch customer-first focus, informs how Bauers guides her team to accomplish its goals for the year. Bauers is eager to help them shape product decisions in a way that will impact both the company as a whole and those who leverage its products every single day.
Since joining Dropbox in 2017, Lyndsey Bauers has transitioned between various product management roles before stepping into her current position as interim head of core product, all while embracing complex challenges and receiving ample support from mentors along the way. Curiosity is the lifeblood of Dropbox’s product initiatives. This desire to seek the unknown, coupled with a staunch customer-first focus, informs how Bauers guides her team to accomplish its goals for the year. Bauers is eager to help them shape product decisions in a way that will impact both the company as a whole and those who leverage its products every single day.
It’s really us working as units, where the thing that we’re all prioritizing and incentivized on is how we’re delivering value to the customer.
Sheila Wakida headshot
Sheila Wakida
Senior Director of Software Engineering
BUILDING CULTURE
Creating Impact From Opportunity
When Sheila Wakida first joined Dropbox in 2018, she knew joining the company would offer a supportive culture and a new set of opportunities for her career. Wakida also knew that her personal growth journey relied on her own ability to find passion, excitement and pride in her work. “I attribute my career growth to the unique ways in which Dropbox recognizes impact and hard work, and I’ve learned to focus on creating the most impact out of the opportunities in front of me,” she said. “Dropbox recognizes those who are brave enough to transform challenges into opportunities.”
When Sheila Wakida first joined Dropbox in 2018, she knew joining the company would offer a supportive culture and a new set of opportunities for her career. Wakida also knew that her personal growth journey relied on her own ability to find passion, excitement and pride in her work. “I attribute my career growth to the unique ways in which Dropbox recognizes impact and hard work, and I’ve learned to focus on creating the most impact out of the opportunities in front of me,” she said. “Dropbox recognizes those who are brave enough to transform challenges into opportunities.”
I strive towards doing the best possible work at the highest level of quality that I can deliver, no matter how big or small the task.
Damian Łukasik
Damian Łukasik
Engineering Manager
ASYNC BY DEFAULT
Supporting Solutions
As the engineering manager for Dropbox’s international growth team, Damian Łukasik spends his days helping a team of engineers build solutions to serve the company’s customers outside of the United States and helping to grow the Poland engineering hub. While his role encompasses an array of responsibilities, Łukasik’s mission is clear across functions: to build a strong foundation for Dropbox’s international team to scale. And he knows exactly what will make that possible: a collaborative internal culture and a customer-centric approach to make the right choices as the team moves forward.
As the engineering manager for Dropbox’s international growth team, Damian Łukasik spends his days helping a team of engineers build solutions to serve the company’s customers outside of the United States and helping to grow the Poland engineering hub. While his role encompasses an array of responsibilities, Łukasik’s mission is clear across functions: to build a strong foundation for Dropbox’s international team to scale. And he knows exactly what will make that possible: a collaborative internal culture and a customer-centric approach to make the right choices as the team moves forward.
I give my team space to own products and solutions and then support them in making those solutions successful.
Lyndsey Bauers headshot
Lyndsey Bauers headshot
Sheila Wakida headshot
Sheila Wakida headshot
Damian Łukasik
Damian Łukasik

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

Essentials: Our essential U.S. benefits include medical, dental, and vision plans, retirement planning and 401k programs, life and disability coverage, and coaching and therapy options offered through Modern Health. Across the globe, we provide financial and wellness benefits in the context of what is relevant and beneficial locally.

Revitalizers: Press the reset button with benefits that help you unplug and restore, such as generous PTO with extended breaks to recharge and full free access to the Peloton Corporate Wellness Program.

Enlightened work: We’ve implemented a handful of policies that make your Virtual First work day work for you, including Core Collaboration Hours, business travel benefits, technology subsidies, access to On-Demand work spaces at no cost to employees, and more.

You and yours: No matter what your family structure looks like, you can support your loved ones with paid parental leave, family leave, lactation consultation options, adult and child care resources, and our global adoption/surrogacy policy.

The whole Dropboxer: Benefits to better serve yourself and your community through access to legal services, paid volunteer time off, exclusive discounts with partnered companies, military leave, and a quarterly allowance given to Dropboxers to use on what really matters to them.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Apprenticeship programs

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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