About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Product Manager for Digital Consumer Marketing

NCR is investing to emerge from the COVID-19 pandemic even stronger than before! The criticality of the retail industry has never been more clear. It is ripe with opportunities for innovation and disruption, and we need brilliant product managers to help us change the shopping experience in Grocery, Drug, Big Box, Convenience & Fuel, Specialty, and Department retail stores. Our market leading product portfolio includes self-checkout, online ordering, fuel pumps, self-ordering kiosks in convenience stores, and points of sale are all parts of our portfolio.

You have an opportunity to put your stamp on how the world buys groceries, fuel, medicine, and other goods, and to have fun doing it!

Key Areas of Responsibility

• Formulating product strategy for sustainable differentiation and validating market opportunities for growth identifying and articulating market requirements that define the product's features set, in line with product strategy.
• Create business cases for product investments and secure internal and external stakeholder buy-in
• Collaboration with Engineering & Design to balance innovative vision with practicality Building and maintaining prioritized product backlog fed by:
  • Product strategy
  • Customer feedback & interviews
  • User research (in partnership with User Experience Design)
  • Competitive analysis
• Recruiting customers to act as "advisor users" to co-create innovative products Educating sales team on messaging that works Roadmap & Release management Writing product requirements documents Performing market research Meeting customers for needs analysis
• Partner with GTM, pricing, marketing and sales teams to create successful offer launches
• Analyze Build/Buy/Partner models to launch new service offers and manage vendor and partner relationships
• Represent NCR at industry events including customer advisory boards, user groups and other forums

Basic Qualifications

• 8+ years proven experience in a Product Manager or similar role
• Bachelor's Degree in a technical discipline or equivalent work experience or related technical field
• Prior experience in technical / software field
• A great attitude; people like working with you
• Curiosity & thirst for learning, and ability to do it quickly
• Outside-in, data-backed orientation
• Strong interpersonal skills and ability to build strong, trusting relationships
• Ability to simplify the complex
• Prioritization across tactical/strategic, customer/market
• Excellent communication skills
• Ability to lead by influence across teams & siloes
• Familiarity with Agile framework
• Problem-solving aptitude & creative thinking skills
• Vision for where things need to go
• Entrepreneurial nature, nose for innovation that matters
• Problem-solving aptitude & creative thinking skills
• Familiarity w/ modern software trends (SaaS, Cloud, Telemetry, etc.)
• Knowledge areas: Loyalty Marketing, Promotions, Retail, Hospitality, CRM, Campaign Management, Predictive analytics, CRM Architecture, Customer Data Management, Omni Channel, User Experience
• Experience with MS Office Suite and Product Management tools (i.e.: Visio, or Atlassian tools -Jira, Confluence)
• This position requires 20% travel (domestic and international possible)

Preferred Experience:

• Technical experience (software development, product management, technical sales, etc.)
• Pragmatic or other product management certifications
• Understanding and knowledge of the Retail grocery market strongly preferred
• Openness to take additional responsibilities and stretch assignments

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.