Product Manager, Data & Managed Services (Remote)

| Charlotte, NC | Remote
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Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is looking for a driven, creative, and energetic Product Manager – Data & Managed Services to join our Enterprise & Wholesale team. As Product Manager - Data & Managed Services, you will report directly to the Director, Product Development and Management. You will have a proven record for getting things done and maintaining a high level of ownership and accountability. You will be responsible for executing the product vision, develop the framework and existing new services. You will serve as an expert on product planning, customer priorities discovery, product development and ongoing product management process of Data & Managed Services, including, broadband, dedicated internet, ethernet, private line, SD-WAN, managed router, and managed Wi-Fi.

As Product Manager, Data & Managed Services, you will have the following duties:

  • Interact with stakeholders to identify needs, opportunities, and gaps; solve probems to ensure a quality, highly efficient outcome
  • Collaborate with Sales, Network, Operations, Finance, Service Delivery, and Service Assurance to ensure proper development and management of services
  • Understand key data and processes, and complete analysis of product portfolio
  • Prepare and/or understand product specifications required by end user clients in both Enterprise and Wholesale market segments
  • Implement methods and procedures for monitoring projects and/or results to inform management

Qualifications

PROFESSIONAL SUCESS COMPETENCIES:

  • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external
  • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action.
  • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed.
  • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s Degree required in Engineering, IT, or equivalent work experience.
  • 10+ years experience in telecommunications products/services
  • Exceptional organizational skills and the ability to manage the success of multiple projects concurrently
  • Able to work in a fast-paced environment, and work collaboratively with Network, Sales, Operations, Finance, Service Delivery & Assurance to ensure proper development and management of services
  • Must be an enthusiastic self-starter, able to work independently and manage a small team.
  • Proficiency with Microsoft Office Suite


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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.

More Information on Brightspeed
Brightspeed operates in the Internet of Things industry. The company is located in Charlotte, NC. Brightspeed was founded in 2022. It has 65 total employees. To see all 117 open jobs at Brightspeed, click here.
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