Product Manager, Data & Integrations (Remote) at Mentor Collective

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About Mentor Collective

Mentor Collective is the industry-leading provider of mentoring programs and voted in the Top 100 Best Remote Companies to work for in 2022! 

As the leading provider of impact-driven mentoring programs, we partner with 100+ higher education institutions to provide all students with a relevant, trained peer, professional, or alumni mentor with a total of more than 180,000+ mentorships created since our inception in 2015. 

Our Team and Opportunity

The Mentor Collective Product team is responsible for understanding the needs and pain points of our customers, imagining and creating something new, and bringing those things to market. Our work today is largely focused on improving and scaling our technology and services that enable the effective matching of mentors and mentees, foster the continued, meaningful engagement between them, and provide deep insights into student sentiment allowing our customers to enhance their support capabilities.

This role will focus on creating programmatic technical solutions for customers and participants allowing us to extend our reach and impact while solving business problems. At Mentor Collective, Product Managers work as part of small, cross-functional teams – consisting of a dedicated product manager, a UI/UX designer, and 2-4 engineers – that are each focused on 1-2 high level product, business, or technical outcomes. As the Product Manager helping to guide one of these teams, you will be leading initiatives such as:

  • Building the foundations for the customer service technical ecosystem - including a customer-facing integration layer by working closely with engineering, product managers, data scientists, designers, and our Services organization.
  • Creating and enhancing components and services to support our implementations in a scalable way (eg: user data syncing between MC and customer systems).
  • Partnering closely with our Services organization to build out implementation and data sharing workflows and processes that are scalable.

This is an exciting opportunity because:

  • Business fundamentals are extremely strong (90% renewal rate, 125% revenue renewal rate, >80% growth in 2021, regular >60 NPS), so your leadership and delivery will positively affect the lives of thousands of mentors and mentees
  • Strong culture of autonomy and accountability. You and your team are empowered to make decisions and achieve the quarterly goals you help set.
  • Incredible opportunity to directly impact traditionally under-served populations, such as first-generation students.
  • As a Product Manager of a high-growth company, there are many opportunities to collaborate with, lead, and strategize with all corners of the company. 

Where You Come In

Within 3-6 months, you will be successful at:

  • Sharing and your first vision, strategy and roadmap for all aspects of the customer and target system experience
  • Synthesizing your work with internal stakeholders and external customers to define and prioritize features (including integration customers) based on growth forecasts
  • Driving execution and impact, delivering products through the design, development, and testing process
  • Creating use cases, prioritize feature requirements, and provide clear feature benefits with proper detail for engineering, as well as sales and marketing
  • Process, review, and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new product insights
  • Guiding and sharing a team culture that balances diverse perspectives and empowers each other to do great work
  • Advocating for best practices by leveraging your experience and bringing your ideas to the team.

Things You Bring With You

  • 3+ years of product management experience
  • Strong technical skills and experience working with data integrations, APIs, and enterprise clients 
  • Deep understanding of user research methodologies and empathy for internal and external users of our systems
  • Experience working with cross-functional teams (design, engineering, data science, business development, marketing)
  • Data-driven decision making – you know how to leverage data to identify opportunities, paint a narrative, and make informed choices
  • Strong leadership, collaboration, and relationship building skills
  • An entrepreneur at heart. You love to move quickly and value scrappiness
  • High degree of accountability and ownership 
  • High-energy, determined, and excited to roll up your sleeves 
  • Self-motivated, with excellent written and verbal communication skills

Remote Working Expectations:

Note: We are a remote-only company. We currently welcome any U.S.-based candidates who are interested in working remotely, with an opportunity to meet in person when it is safe to do so at least 1-2x/year sponsored by the company.

  • U.S. work authorization (sorry, no sponsorships at this time)
  • 75% EST working hours overlap
  • Prior full-time remote experience is a plus

Benefits & Perks

  • 100% remote company
  • 6 Medical plans. One medical plan is 100% employer covered
  • 5 Dental/Vision plans
  • HSA, FSA, Dependent FSA options
  • Unlimited PTO with a minimum requirement for employees
  • Company-wide winter break PTO (paid time off)
  • 401k benefits
  • Annual continued professional budget to be spent at your discretion 
  • Stipend for WFH office set up
  • Flexible work schedule, ability to work remotely while traveling

You are welcome at Mentor Collective

Mentor Collective welcomes any and all people, embracing their age, race, gender identity, sexual orientation and expression, physical or mental ability, ethnicity, nationality, culture, religion and perspective. We want to create an inclusive and equitable work environment that reflects the very students and universities we serve.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Mentor Collective Perks + Benefits

Mentor Collective Benefits Overview

100% remote company
5 Medical plans.
One medical plan is 100% employer covered
5 Dental/Vision plans
HSA, FSA, Dependent FSA options
Unlimited PTO (paid time off) with a minimum requirement for employees
Observe all Federal Holidays + Friday after Thanksgiving
Company-wide closure for winter break between Christmas and New Years
401k benefits
Annual continued professional budget to be spent at your discretion
Stipend for WFH office set up
Flexible work schedule, ability to work remotely while traveling

Volunteer in local community
At our company offsite, we partnered with the Baltimore Hunger Project to give back to the city that hosted our event by creating snack bags for local kids dealing with food scarcity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Employee Stakeholder Groups include Culture Committees, Diversity Equity & Inclusion Council, and 6 Employee Recourse Groups.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
We have executed internal and external DEI Training. Also, annual training focused on bias and harassment as well as hiring-specific bias training to make sure our hiring practices are equitable.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Current ERGs: AANHPI, Black/African American, Latinx, Parents & Caregivers, Women, and LGBTQIA+/SGL.
Hiring Practices that Promote Diversity
We hold ourselves to an internal Rooney Rule for all final-round interviews at all levels of the organization.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Also HSA and FSA Dependent
Disability Insurance
Short Term Disability is 100% Employer Covered
Dental Benefits
3 plans to choose from that include orthodontics for adults and kids.
Vision Benefits
3 plans to choose from
Health Insurance Benefits
5 health plans all of which are PPO and nationwide. 2 high deductible plans. 1 health plan is 100% employer covered. Free subscription to One Medial and Health Advocates.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
All of our medical plans include mental health coverage. You also can choose to have a free year membership to TalkSpace.
Retirement & Stock Options Benefits
Company Equity
Currently offered as an option to all employees.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
12 weeks of 100% base pay to all employees regardless of gender. Including birth, adoption, or placement. Allow flex work upon return and can share your parental leave with your partner if desired.
Flexible Work Schedule
We allow a variety of schedules at Mentor Collective including 4-day work weeks, flex schedules and hours due to personal preference or personal commitments, and varied schedule while traveling.
Remote Work Program
Work From Home stipend for all employees who join Mentor Collective.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Mentor Collective provides unlimited PTO for all employees.
Paid Holidays
Paid Sick Days
Mentor Collective provides unlimited Sick Days for all employees.
Perks & Discounts
Casual Dress
Company Outings
We have a variety of company-wide in-person and virtual events. We also have department-specific outings virtually and in-person.
Game Room
We partner with a virtual gaming platform called Luna Park so we can connect in fun and competitive ways.
Some Meals Provided
We will often provide food or drinks for meetings and/or happy hours
Happy Hours
Some of our favorite Happy Hours are Trivia, Show & Tell, Halloween celebrations, and Book Clubs.
Pet Friendly
Animals welcome and encouraged on all Zoom meetings!
Fitness Subsidies
This is offered through our Medical Providers
Home Office Stipend for Remote Employees
Every employee who joins the company receives a Work from Home stipend.
Professional Development Benefits
Job Training & Conferences
Mentor Collective offers employees an annual professional development budget, in-house and external workshops, the ability to attend conferences, and more.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
As a mentoring company, all employees have the opportunity o be matched with an internal mentor as well as the option to connect with our external board of advisors.
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

On top of our structured professional development programs and continued education budgets, we also allow all of our employees direct access to this expansive network of Mentor Collective's experts & advisors and encourage mentorship internally.

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