Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

ABOUT THE TEAM

FIS’ Data Solutions Group is a highly collaborative and fast-paced group responsible for providing the next generation of data products and services to FIS clients.  Our products provide transformative, data-driven insights and actions, and empower our clients to succeed in an increasingly competitive, data-driven world.

ABOUT THE POSITION

We’re seeking an experienced product manager to join the Growth Product Management team in FIS’ Data Solutions Group.  In this role, you will oversee one or more data products within the FIS™ Ethos ecosystem of data solutions.

POSITION OVERVIEW

This role will oversee the Ethos Engagement Suite of customer engagement and marketing products. In this role you will: ideate and manage products through their initial launch phase; work closely with early adopter clients, key third party partners and a range of FIS internal stakeholders (marketing, sales, support, development, etc.) to ensure the product meets market requirements and achieves first year revenue targets; define the product strategy and roadmap for assigned product(s) or product areas.

WHAT EXPERIENCE WILL YOU NEED?

• You will have 7-10 years of product management experience or product marketing experience and are able to navigate the product lifecycle from business case to requirements definition to execution and go-to-market.

• Background in customer engagement / marketing products.

• Background in data, financial services, and/or fintech desired.

• You will have a strong understanding of why, and an uncanny ability to communicate it; you will be disciplined to translate the why into ‘what’.

• You take a client-first approach to product design and development.  Pragmatic Marketing and agile product management experience desired.

• You have excellent written and verbal communications skills: adept in communicating ideas to all levels of management in a clear, concise and professional manner across variety of business, financial, and technical ranges.

• You are a problem-solver with a positive attitude.

WHAT YOU WILL BE DOING

• Prepare business cases for new product ideas that reflect evidence of market demand and financial viability.

• Prepare and present product plans, identifying risks and challenges, opportunities and growth strategies, and business integration needs.

• Demonstrate leadership by establishing and articulating a clear product strategy and a clear vision of success as to how goals and objectives will be achieved.

• Manage the product plan by ensuring changes in market and business priorities are reflected, including integration needs and technology advancements.  Prepare and present product roadmaps.

• Manage project inventory during budget planning process; interlock on companion activity and prioritize as necessary to execute against plan throughout the year.

• Monitor and understand product’s profit and loss statement. May be responsible for revenue and profitability of assigned products.

• Engage with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Practice open and honest communications with clients.

• Collaborate with marketing, operations, and other internal partners to define the end-to-end client experience and ensure product launch readiness criteria are met in alignment with Ethos standards.

• Coordinate pilot activities acting as primary contact with client, securing pilot agreement and monitoring progress. Determine success criteria.

• Collaborate with senior management to provide content for market messages, sales collateral and as needed RFPs (request for proposal).

• Interact with key suppliers and partners.

WHAT WE OFFER YOU

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A variety of career development tools, resources and opportunities

• Time to support charities and give back in your community

• A fantastic range of benefits designed to help support your lifestyle and wellbeing