Product Manager - Core Services at Chainalysis (Washington DC or Remote)

| Washington DC +1 more | Remote
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The Chainalysis team aims to build trust in blockchains by using our market-leading data platform and analytical capabilities to make cryptocurrency safe for humans, trusted by banks, and endorsed by governments. Our products have been used by government agencies, exchanges, financial institutions, and insurance and cybersecurity companies to solve some of the world’s most high-profile cyber criminal cases and grow consumer access to cryptocurrency safely.

We are looking for a Product Manager in our Core Services group, who will be responsible for envisioning and building a greenfield project designed to attract a broader group of crypto players to the Chainalysis ecosystem, from web3 developers to defi traders to NFT enthusiasts. This product will further Chainalysis’ vision to build trust in blockchains. In particular, you will work with a team of brilliant software engineers and product designers to first build the key identity and access management workflows for our products and then continue to envision improved workflows and experiences for our administrators.

In one year you’ll know you were successful if...

  • Through many customer conversations, you have developed a deep understanding of our customers’ admin and user management needs and have translated this into a roadmap to transform the way our customers use our products.
  • You’ve established a leadership group with engineering, design, analytics, and other cross-functional teams to ensure that your teams are set up for success.
  • You have set clear OKRs for the team, received buy-in from your stakeholders, and started delivering against those OKRs. You understand the controllable inputs into the team’s OKRs.
  • You have created several clearly-written PRDs and launched new features in our products.
  • You’ve worked closely with our marketing and sales teams to ensure successful launches.
  • You’ve developed build-measure-learn loops to understand the impact of your team’s work.
  • You have successfully presented a long-term strategy to senior leadership and have their buy-in to execute.
  • You’ve had positive contributions to the growth and success of your teammates in Chainalysis’ Product team

A background like this helps: 

  • Educational background in Computer Science, Engineering, Math, Statistics, Economics or a similar quantitative discipline.
  • True customer obsession! You go out of your way to talk to customers and solve their problems because it’s what gets you out of bed in the morning
  • Experience in building crypto or web3 products (e.g., DeFi, NFTs, etc)
  • Excellent oral, presentation and written communication skills.
  • Track record of managing product development cycles and working with engineering teams to define, scope and prioritize projects (ideation to launch) while keeping a key focus on improving metrics
  • Excellent organizational and prioritization skills still delivering timely results.
  • A Just Do It attitude and ability to move with urgency and customer obsession.
  • An ownership mindset - acts and makes decisions on behalf of the company, not just the team. Never heard of the words “not my job”.

The following would differentiate you:

  • Experience in the crypto industry and/or understanding of blockchain data.

#LI-SY1

At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.

You belong here. 

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Juneteenth, Harvey Milk Day, and International Migrant’s Day, and a commitment to continue revisiting and reevaluating our diversity culture. 

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. Additionally, if you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.  

Applying from the EU? Please review our Candidate GDPR Notice.

  

By submitting this application, I consent to and authorize Chainalysis to contact my former employers, and any and all other persons and organizations for information bearing upon my qualifications for employment.  I further authorize the listed employers, schools and personal references to give Chainalysis (without further notice to me) any and all information about my previous employment and education, along with other pertinent information they may have, and hereby waive any actions which I may have against either party(ies) for providing a reference.  I understand any future employment will be contingent on the Company receiving satisfactory employment references.

Chainalysis COVID-19 Policy - USA

All employees are required to have or obtain a COVID-19 vaccination as a condition of employment at Chainalysis, unless an exemption has been approved. All employees shall be required to report their vaccine status. All new employees shall be required to provide proof of their vaccination status prior to the start of their employment.  

Chainalysis COVID-19 Policy - EMEA
As an employer, Chainalysis is obliged to ensure a healthy and safe working environment. This means that we must try to prevent the coronavirus from spreading inside the workplace and all employees are obliged to follow the local regulations issued by the relevant health authorities.  

  • To help support a safe work environment, we encourage all employees in EMEA to get fully vaccinated against COVID-19.
  • Employees will not be required to attend an event or in-person customer meeting. 
  • Employees in the EU and the UK are allowed to travel internationally for internal meetings to any country deemed “green or amber” by the EU and the UK authorities. All attendees for Chainalysis in-person events or meetings will be required to adhere to the following guidelines:  
    • International travel will only be permitted if you receive approval from both your manager and Executive Leader
    • You must familiarize yourself and comply with any screening/safety protocols imposed by the entity/individual hosting the in-person meeting or event
    • You must comply with any and all safety guidelines and travel restrictions established by applicable law  
    • If you are in close or proximate contact with others at the event/customer site and test positive for COVID-19, you must immediately notify the People Team and avoid contact with others for 10 days

Chainalysis COVID-19 Policy - APAC
With circumstances changing on a regular basis and parts of our APAC team going in and out of mandatory lockdown, APAC will continue to follow country legislation and guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • SpringFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Chainalysis

How does your team reward individual success?

We celebrate our team members' successes through company-wide recognition, shoutouts, and of course, promotions. With the team currently remote, it’s been fun to see everyone's accomplishments in our #bananayay Slack channel - the team is so supportive and always ready to jump in and congratulate their peers.

Molly

Global Director of Field Marketing

What does your typical day look like?

We start with a daily standup meeting that allows us to catch up with our teammates around the world. Then, it's mostly coding/analysis time. My work involves finding new sources of data and utilizing it to produce insights for our customers. We have flexibility to work remotely, that helps me balance on both home/work front and feel successful.

Shilpa

Staff Data Scientist

What are Chainalysis Perks + Benefits

Chainalysis Benefits Overview

We offer a comprehensive benefits package including competitive salaries, stock options, medical, dental and vision - which cover domestic partners as well - plus life and disability coverage, 20 vacation days, 5 sick days, 4 Days of Reflection (International Women's Day, Harvey Milk Day, Juneteenth, and International Migrant's Day) and a 401K plan. You'll also receive a Mac, monitor, and wireless keyboard and mouse.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
With customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. One way we're ensuring learning is by having a Diversity Committee.
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We track our metrics related to EEOC data from talent pipeline to interview pass-through rates to hires. We also work with platforms like Power to Fly to increase the diversity of our candidate pool.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
The premium for STD/LTD, Life and AD&D is covered 100% by Chainalysis.
Dental Benefits
We offer two dental insurance plans and cover a portion of the premium for both employees and their families.
Vision Benefits
We offer two vision insurance plans and cover a portion of the premium for both employees and their families.
Health Insurance Benefits
We currently offer six different medical plans. Chainalysis covers 100% of the premium for three of those plans and a portion of an employee's family's premium.
Life Insurance
We currently offer six different medical plans. Chainalysis covers 100% of the premium for three of those plans and a portion of an employee's family's premium.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Chainalysis offers stock options for all employees.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We are proud to offer a parental leave policy that includes 12-weeks paid leave at full compensation for the primary caregiver and up to four weeks paid leave for non-primary caregivers.
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home Work remotely on occasion as needed. Please note employee safety is our top focus so during COVID our US offices are 100% remote.
Vacation & Time Off Benefits
Generous PTO
Our remote work program includes work from home Work remotely on occasion as needed. Please note employee safety is our top focus so during COVID our US offices are 100% remote.
Paid Volunteer Time
We honor 4 Days of Reflection each year where employees can volunteer their time, make charitable donations, and learn more about the causes related to days like Juneteeth and Intn'l Migrant's Day.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We host company outings Semi-annually (please not during COVID this is paused)
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Chainalysis offers employees individual professional development budget of $1,500/person/year and managers request a separate budget for conferences that would help their team members grow.
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

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