The Walt Disney Company
Create the Tech Behind Our Magic
Hartford, CT

Product Manager, Commerce, ESPN+

| Hartford, CT
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
The position is a part of Disney's Direct-to-Consumer & International Team working on our sports vertical, specifically ESPN+, our premium subscription service serving live sports, ESPN originals and premium news content to millions of subscribers across the US.
The Product Manager, Commerce, ESPN+ play a pivotal role execution of conversion improvements for ESPN+, our direct-to-consumer subscription experience. The role will be charged with understanding and implementing acquisition solutions for customer conversion across our suite of products including but not limited to, ESPN App on iOS and Android, connected devices and ESPN Fantasy Sports products.
This role work on for all user-facing features including, but not limited to: Payments (eCommerce), funnel creation and optimization, A/B testing UX and UI improvements, and landing page optimizations. This role will work heavily with partners in our Disney Streaming division on marketing improvements and creating content marketing vehicles that drive awareness and conversion into an ESPN+ subscription. This role will also manage other assigned areas as required in support of producing the best possible fan experience for all ESPN users.
The candidate must possess a strong data-driven mindset and have experience working on consumer-facing products and conversion funnel optimization for a customer-facing web site or mobile application.
#DMEDCXP
#LI-LS2
#DISNEYTECH
Responsibilities :
  • Play a key role in defining the roadmap for ESPN+
  • Product Management: Proactively develop feature ideas to improve products based on business goals and KPIs. Collaborate with business stakeholders to develop detailed product requirements in alignment with overall product team strategy. Collaborate with design/UX, content, and operations teams to execute.
  • Execute Projects: Collaborate with internal technology teams to define, design, and deliver on user stories using an Agile Product Development workflow. Launch features within budget and on schedule. Fulfill required project management tasks for products under the Product Manager's direct responsibility.
  • Write and communicate product requirements effectively to developers, designers, and stakeholders.
  • Own the product requirements, user flows, experiences and designs.
  • Follow market trends to determine new or enhanced product capabilities that positively impact fan experience.
  • Balance the priorities of a diverse group of stakeholders.
  • Responsible for ideating and improving the experience across all screens and environments (Web and App)
  • Collect and analyze video data to understand behavioral patterns of our users and use that insight to improve fan experiences and increase engagement on the platform.
  • Balance the priorities of a diverse group of stakeholders, while still delivering high quality products in consistent releases.
  • Provide transparency and recommendations on project trade-offs, understanding and coordinating dependencies across multiple teams with competing priorities.

Basic Qualifications :
  • 2+ years of professional experience in a consumer-oriented digital media company with direct Product Management leadership experience.
  • Demonstrated experience and knowledge driving product development, preferably on a customer facing mobile app and ideally with accountability for user flow, funnel optimization and retention.
  • Demonstrated proficiency in A|B testing, data analysis and analytical thinking, preferably with experience in Omniture, Localytics, Optimizely, or other similar tools.
  • High level of comfort communicating with executives inside and outside of ESPN, including strategic partners.
  • Familiarity and passion for app development on native platforms (iOS/TVOS, Android, Roku, Chromecast, etc)
  • High energy and capable of multi-tasking and context-switching with ease, in a fast-paced and ever-evolving organization.
  • Ability to operate effectively in a team-oriented and collaborative environment.
  • Experience with Agile product development.
  • Strong written and verbal communication skills and ability to work cross organizationally.
  • Process-driven and extremely detail-oriented.
  • Passionate sports fan and regular user of ESPN products and services, and loves streaming sports.
  • Heavy user of streaming services like Netflix, YouTube TV, or other similar products.
  • Experience using Omniture, Localytics, Optimizely, or other similar software.
  • Experience managing product requirements and release deliverables in JIRA.
  • Familiarity with App Store Connect and Google Play app submissions.
  • Experience working with large, cross-functional development teams.

Education
Minimum - High School Diploma
Preferred - Master's Degree
Additional Information :
#DMEDCXP
#LI-LS2
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
Previous
Next

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

More Jobs at The Walt Disney Company