Product Manager, Analytics

| Chicago, IL | Hybrid
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Are you an empathetic + inclusive Product Manager looking to have impact in a Chicago startup? Do you have a passion for analyzing and connecting data in the tech industry? We want to meet you! We are seeking a Product Manager who will be an integral piece in building a strategic roadmap for our easy-to-use, self-service data resources. In this role, you will empower and collaborate with the entire organization to make data-driven choices to support SpotHero’s vision. 


Sound like you? Keep reading!


Who we are

SpotHero is a fast-growing market leader disrupting the parking + mobility space. Drivers across the nation use the SpotHero mobile app, website, and connected car integrations to reserve convenient, dependable, and affordable parking. Parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.


What you will get to do 

  • During the first 6 months, you will ride alongside our Sr. Product Manager, Data Services, who will drive you to success as a product leader. 
  • You will work alongside a team of business analysts, and partner with data scientists and engineers to level up our decision making via data. SpotHero and parking operators use our data to make critical decisions, and the Analytics role impacts each of those decisions.
  • You will manage the tech roadmap and define new opportunities to move us towards the vision of easy to use self-service data products, improved data literacy, and data democratization.
  • You will write and present stories with acceptance criteria so your squad has a solid foundation during development and QA testing.
  • You will maintain your squad’s product(s) through the entire software development lifecycle. You will make decisions around iteration, re-investment, and sunsetting of product features and functionality by working as a cohesive team. 
  • By using product analytics systems (such as Optimizely, Mixpanel, Quicksight and Looker), you will deliver results so SpotHero can drive toward our goals. 
  • You will work closely with internal stakeholders, Product and other teams to align the squad’s product strategy with the larger company strategy + vision.
  • With your positive and productive attitude, you bring learnings back to the team and enjoy giving + receiving feedback from others. 


Who you are 

  • You are a clear communicator and keep effective documentation. You can speak to a feature’s impact as well as project delivery; whether it’s with a colleague or presenting to leadership.
  • You are Detail-Oriented - You sweat the details. You understand that data pipelines & dashboards can be nuanced and complex, and you strive to understand the nitty-gritty details behind them
  • You are Analytical - You methodically identify the underlying issues, not just the surface-level requests
  • You are empathetic - you understand and care how your decisions impact the work of others. You notice how everything is holistically connected at SpotHero.
  • You are Results Oriented - You set benchmarks, measure progress, and communicate results
  • You Influence without Authority - You are able to gain buy-in and cooperation from a wide range of stakeholders
  • You hold yourself accountable when something goes awry and you’re not afraid to signal for help. 


What you Bring

  • 3-5 years experience working in product management, or partnering with Product in an entrepreneurial or technology focused environment.
  • You’ve previously launched and iterated a product or service while in high growth or scaling environments.
  • You are incredibly customer-focused with a track record of driving results based on their needs and challenges.
  • You are innately tech savvy, and you have a willingness to learn and share learnings with others.
  • A true team player - you speak and lead with humility, and adopt a player-coach mindset. 
  • You may also have experience with SQL, APIs, machine learning, and data science 


Even if you don't check all of the boxes, please still apply! We'd love to meet you + hear how you can help SpotHero drive into the future.


What we’re offering:

  • Career game changer – A truly unique experience to work for a leading e-commerce company with the opportunity to grow into any of several roles within the company.
  • Flexible PTO policy and supportive work/life balance – We value and support each individual team member.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance, 401K + company match, and generous parental leave.
  • Annual parking stipend (duh- we help people park!)
  • The opportunity to collaborate with creative, innovative, and passionate people in a casual, yet highly productive, atmosphere.
  • Our award-winning culture has received recognition from Built In’s 2021 Moxie Awards, as a 2021 Best Places to Work in Chicago, Top Company Culture by Entrepreneur, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business. 



SpotHero is an equal opportunity employer.  We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

PLEASE NOTE: This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the US or Canada and not require sponsorship for employment now or in the future.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

Chief Business Officer

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
We cover Short Term Disability at no cost to you.
Dental insurance
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision insurance
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health insurance
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Pet insurance
Wellness programs
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental health benefits
Financial & Retirement
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide three months of parental leave for all employees.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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