Product Manager 3 - Technical

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Job Description
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

The PayPal Global ETX Organization is responsible for implementing a strategy to build out large scale, enterprise grade products for the Salesforce Platform. The Salesforce Product Management team is responsible for managing the entire life cycle of new products in Salesforce, including product design, solution design, implementation, and ongoing stakeholder and backlog management.

The Salesforce Product Manager will be responsible for managing, designing, and delivering world-class products and experiences in Salesforce. They will be responsible for the performance of their product and the KPI's related to their product. They will be tasked to identify opportunities to improve their product and managing their KPI's. They will responsible for working closely with multi-functional areas across PayPal and different regions, including sales, pricing, marketing, legal, compliance, and risk. They will also work closely with dev teams in an agile environment. They will be responsible for managing their product roadmaps, writing user stories, and maintaining an active backlog.
Skills and Experience:

  • 5+ years of product management experience or similar experience in a large-scale enterprise cloud service
  • Ability to work with a wide range of functions ranging from business experts to developers
  • Experience utilizing data visualization tools (e.g., Salesforce, Einstein Analytics)
  • Salesforce Administration certification
  • Experience with the Salesforce Lightning Platform, CPQ, Quip, Salesforce Inbox, Apttus, Conga, Gainsight and Advanced Approvals
  • Exceptional problem solving, teamwork and leadership skills
  • Experience with Jira and/or Clarizen documenting user stories and working in sprints
  • Deep knowledge of and passion for Agile/Scrum and ability to apply it in a practical way
  • Proven ability to excite and lead a successful cross-functional team, and a data-driven and outcome orientation
  • Excellent written and oral communication skills, including experience in high-level business discussions and low-level technical discussions
  • Own the product vision for your area; Ensure that it aligns with the overall product and company vision, as well as be an expert on the domain, market, and trends; Ability to evangelize that vision constantly so that all stakeholders are aligned, have context, and understand where we are going
  • Be comfortable delivering a compelling product demonstration, including the ability to tell a story and communicate business value in addition to product features and benefits

Responsibilities Include:

  • Collaborating and working cross functionally with sales, developers/engineering teams, QA teams, and stakeholders
  • Implementing data-driven business decisions to meet analytical and operational reporting needs supported within the Salesforce platform
  • Taking ownership over the product vision to best represent the customer and ensure that it aligns with the overall product and company vision
  • Building trust with stakeholders by maintaining an understandable, accurate roadmap
  • Crafting a product delivery strategy that aligns with the product roadmap
  • Making tactical prioritization decisions to ensure all stakeholders are aligned, have context, and understand where you are going
  • Being a subject matter expert in the domain, the market, and the trends
  • Outlining tangible measures of success for all stakeholders so that they can interpret "success" into actionable conclusions and new hypotheses. Success measures must be defined at the inception of a product and tracked throughout its lifecycle.
  • Facilitating and being accountable for daily standups, sprint planning, and demos
  • Responsible for the end to end product life cycle. This includes: market needs, product vision and strategy, roadmap creation and communication, requirements gathering, functional specification all the way through to customer enablement and success.
  • Work very closely with development, QA, user experience, documentation and other product teams to execute the Salesforce product strategy
  • Drive new product capabilities from initial concept to successful delivery and internal adoption


Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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More Information on PayPal
PayPal operates in the Fintech industry. The company is located in San Jose, CA. PayPal was founded in 1998. It has 34450 total employees. It offers perks and benefits such as Volunteer in local community, OKR operational model, Flexible Spending Account (FSA), Disability insurance, Dental insurance and Vision insurance. To see all 19 open jobs at PayPal, click here.
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