Product Management Advisor - Work at Home - Express Scripts at Cigna (Remote)

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The job profile for this position is Product Management Advisor, which is a Band 4 Senior Contributor Career Track Role.

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Product Management Advisor, Express Scripts

Description of Position:

  • We are looking for a Product Management Advisor to join the team and play a key role in refining the Express Scripts Payment Integrity Solutions suite of services.
  • This position sits within the Regulated Markets Solutions team with a primary focus on pharmacy claim recovery activities for multiple lines of business (Medicare, Medicaid, HCR and Commercial).
  • This position requires that the candidate demonstrate a blend of both operational and strategic skillsets.
  • The position includes a blend of product development, project management and product management roles to successfully manage products through each stage of the product life cycle and ensure return on investment.
  • This position will report to the Product Management Senior Manager and work closely with a cross-functional team of other Product Analysts, Lead Analysts, Advisors, Senior Advisors and Senior Managers; and will serve as a back-up to the Product Management Senior Manager.
  • A successful candidate should be perceived as a creative, strategic and reliable problem-solver with an ability to build and implement product strategies consistent with Cigna's vision.

Position Details:

  • Product Development & Management
    • Work with cross-functional stakeholders as part of standard product management and development activities (e.g. writing/reviewing business requirements, oversight of code deployment, issue resolution, Compliance reviews, etc.).
    • Work with internal and external stakeholders to ensure that changes driven by regulatory and industry guidance are communicated.
    • Develop a project roadmap that clearly communicates deliverables.
    • Conduct product presentations to account teams and clients.
    • Support senior product manager with new client implementations as needed.
    • Support regulatory and client audits as needed.
  • Issue Management
    • Facilitate issue resolution with cross-functional teams.
    • Review data integrity, and document the outcome to drive product and process enhancements, issue documentation and solutions.
    • Interface with account teams and clients for inquires and issue resolution.
    • Interface with third party stakeholders for inquiries and issue resolution
    • Coordinate with cross-functional partners to provide support for product issues and ensuring that issues are resolved timely.
  • Reporting (Oversight/Surveillance)
    • Run and review product surveillance reports (daily/monthly/quarterly).
    • Coordinate with the Senior Manager in reviewing client and management dashboard reporting.
    • Create adhoc reports using, BI-Query and Teradata SQL
    • Identify and validate data sources and methodologies to ensure reporting accuracy.


  • Bachelor's degree in related field/discipline or relevant experience
  • Experience in product lifecycle management working in an Agile environment required
  • Background in project and program management strongly preferred
  • Strong organizational, communication and presentation skills required (oral and written)
  • Experience with PBM operations, pharmacy adjudication and industry standards such as NCPDP and NAIC highly desired.
  • Critical thinking and advanced problem solving skills to resolve issues and generate results
  • Demonstrated ability to prioritize and manage workload to meet tight project deadlines
  • Ability to be a self-starter and work independently on multiple projects simultaneously
  • Strong aptitude to learn new skills and adapt quickly in an ever-changing environment
  • Experience interpreting local, state or federal guidance and regulations
  • Advanced MS Excel and SQL skills are highly desirable

This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 86,800 - 144,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 53 open jobs at Cigna, click here.
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