The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Daily Mix to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We ask that our team members be physically located in Central European time or Eastern Standard/Daylight time zones for the purposes of our collaboration hours.

We are looking for a seasoned Product Insights leader to join Spotify’s Personalization group. In this key leadership role you will help multiple insights teams to find the best ways of combining our understanding of the world of music with our listeners tastes and preferences to enable fans to have great personalized listening experiences.

You will lead the Product Insights team of managers and their insights teams to support the direction, communication and storytelling of the insights we use to shape our products. Being able to work across cross-functional teams including designers and engineers you will expand how we innovate insights that support product development. You will also work with your leadership counterparts in Product, Tech, and Design contributing to the strategic leadership of our Personalization group.

Who You Are:

• You have significant experience (6+ years) leading insights teams in quantitative and qualitative methods, and you are experienced in managing managers.
• You have a background in User Research or Data Science with practical chops you don’t mind dusting off from time-to-time. You’ve done the work over the years, and understand what it takes to create personalized experiences.
• You will come from a user-focused environment, have experience with this and actively seek to understand the experience of users in your work.
• You care about our listeners, how they experience the world and what parts of that are relevant to their personalized experience on Spotify. You have experience with user-first thinking and actively seek it in your work.
• You deeply value and have experience with hiring, coaching and leading diverse and high-performing teams.
• You’re a fantastic communicator and can work cross-functionally with business stakeholders. You shine most at motivating others to carry forward and execute a strategy without needing to be in the room.
• You are hungry to learn and evolve in all things. From leadership skills to craft to process to industry and market trends — you never stop pushing into the next big challenge.
• You bring passion and playfulness to your work and those around you.

Where You’ll Be:

• We are a distributed workforce enabling our band members to find a work mode that is best for them!
• Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours. 
• Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located that time zone. 
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Global COVID and Vaccination Disclosure

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.