Product Delivery Manager

| Chicago, IL +80 more | Remote | Hybrid
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We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.
Hyatt Hotels Corporation is an international hotel operating company with $4.5B in annual revenue and over 1000 properties spanning more than 60 countries. We are dedicated to completely reinventing the way we engage with our guests and are actively seeking transformative digital professionals to play a key role in these efforts. As a family-owned business since 1957, Hyatt has expanded to a global organization spanning 19 individual brands and engages with millions of customers every single year.
Hyatt is seeking a Product Delivery Manager to act as a program level technical lead on the Global Digital and Technology organization, who are building new and innovating existing systems serving our Hyatt Members, Guests, and Colleagues. In this technical role, this individual will work across technology and business teams to facilitate feature development from discovery into production.
The ideal candidate possesses the following characteristics:
You are a patient and calm coordinator of various technical stakeholders with their sometimes-diverging priorities.
You are a curious technologist with a passion for all things technical. You might have had some coding experience in the past, but you're always eager to learn more.
You have experience working in agile environments that have embraced DevOps and Continuous Delivery practices. As such, you prefer to service bureaucracy when necessary but avoid it when possible.
You love it when a plan comes together but understand the importance of flexible and novel thinking to achieve the desired outcomes.
You enjoy having a direct role to play in improving the experience of millions of customers worldwide who use Hyatt's digital platforms.
You love to work as part of a larger team. Your work may be yours alone -- but working with others creates new opportunities and great potential for innovation.
You are a strong verbal and written communicator with both technical and non-technical audiences.
Responsibilities
Work with Product Development teams to deliver projects and products, optimizing for a "test and learn" approach where possible.
Chase down and remove team impediments in a matrixed, multi-disciplinary environment.
Lead collaborative planning sessions to prioritize the work that needs to be done in consideration of team capacity.
Assisting the Product Development teams in triaging run-time issues in production
Ensure all products are built to an appropriate level of quality for each development stage (integration, stage, production).
Work across technology and business teams, driving feature and release alignment
Plan and coordinate web releases on a regular cadence. Working closely with product teams and IT operations.
Communicate release changes to all stakeholders in both written and verbal forms.
Work with product teams to identify and implement improvements to the release process.
Be comfortable in a fast-paced, iterative, experimental, and data-driven environment
Demonstrate a commitment to Hyatt core values.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
Experience
3+ years of progressively complex experience in a technical or project management role within an eCommerce product engineering environment leveraging frameworks and platforms like React, NextJs, GraphQL, MySQL, and Kafka.
Strong Agile experience preferred in an environment leveraging develops patterns and practices.
Some experience using tools like Splunk, Datadog, Adobe Analytics etc.
Working collaboratively with disparate technology groups to identify and tackle release issues.
Education
Associate Degree in a technical field (CS or MIS) or equivalent combination of technical education and work experience

More Information on Hyatt
Hyatt operates in the Hospitality industry. The company is located in Chicago, IL. Hyatt was founded in 1957. It has 37000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Open office floor plan. To see all jobs at Hyatt, click here.
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