Product Coordinator (Tampa Bay, FL)

| Tampa Bay, FL
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Job Description Details

Responsibility Summary

Describe the scope and general areas of responsibility including functional and geographic scope, budget responsibilities and development/impact on tools, systems, processes. Also describe leadership responsibilities with an indication of size and type of team and any significant interfaces with other parts of the organization.

Under the direction of the Area Manager, research, pick, locate and prepare products for Commerce platforms. Product presentation skills and attention to detail are essential as this position is critical to the selling strategy/presentation of our products. The position shares the business risk of cutting product from shows which results in lost revenue.

Key Accountabilities

List and describe the job's primary duties and responsibilities in 5 to 7 specific, measurable and outcome related statements (include percentage of time).

Key Accountabilities
  • Read and interpret Show Programming Schedule and Broadcast PALs/Flow Sheets and other demand sources to determine product needed for Commerce teams. Need to read all buyer notes and show notes and adjust sample mix as needed. Uses company appropriate system to identify locations for items needed according to Product request stream. Ability to understand complex and varying show matrix charts by commodity. A working knowledge of the numerous show matrix needs as well as an understanding of product needs for sets/props and other vendor needs.
  • Researches color and size availability, through company appropriate system, prior to pulling product. Physically obtains product totes, boxes or bags from location (includes oversized warehouse and jewelry), removes product from the tote or hanger and places on appropriate cart or rack.
  • Examines products to ensure they are in optimum condition and working order. Ensure colors are exact match and call out any packaging/model changes to QA. A strong understanding of time sensitive display products that need longer prep times. The ability to compare the Long Description of the product to the actual product in order to maintain the quality standards set forth by QVC. This includes checking the basic functions of the product, the included accessories, and any other descriptions sited in the LD. This includes starting up electronics and testing functionality.
  • Places orders for new samples from the appropriate distribution site when products are incomplete, quantity necessary for the show is not in location and product is damaged or in poor condition. Decide on best shipping method to meet show deadline and mitigate courier expenses.
  • Contacts buyers/vendors via email when products are not available in the distribution sites or they are last minute additions to the show. Coordinate delivery of exception buyer samples.
  • Identify show items in New Receipts and coordinate efforts to receive and prep product with new receipts processor or receive and prep product when no assistance is available. Knowledge of the product locator system for proper location assignment.
  • Research via company appropriate system when products are missing from location. Contact stylists, buyers, QA, etc. to retrieve product for the show. Requires a working knowledge of backstage and studio functions.
  • Notifies team lead of all product issues.

Assembles items as needed and ensures they are in proper working order (i.e. fitness equipment, cookware, grills). Prepares product to be presented on the live show - clean, polish, steam, assemble, charge and prep product. HD environment requires detailed understanding of prep. Transports product and pick information to product prep room.

After show, counts and inspects items returned from the set for damages or completeness prior to put away. Investigates/researches misplaced units, re-labels and returns to inventory. Properly boxes all items for storage and safe retrieval. Researches items not returned from commerce teams by tracking, recording and documenting back to commerce teams missing units while also notifying Inventory Control. Keys returned items from Shows and SRTs.

Other duties, responsibilities, and activities as assigned.

Critical Skills/Knowledge
Indicate critical skills and knowledge required for the role (e.g. strategic leadership, influence) and any subject matter expertise (e.g. digital design).
  • Requires independent decision making regarding product issues.
  • Requires independent decision making prior to forwarding emails/voice mails or courier requests regarding product needs.
  • Demonstrates full understanding of all platforms. Including aspects of Product Central's primary operating systems (PCMS, RETEK, MOVE, IBM, Pick Ticket, LRS) , Outlook, SharePoint, Lotus Notes, Excel, .Com and research of product on web sites.
  • Previous experience and certification using warehouse equipment such as Work Savers, Reach Trucks and Order Pickers.
  • Ability to lift and move average to heavy weight materials on a regular basis.
  • Ability to assemble products as needed. Required technical product knowledge
  • Strong verbal and written communication skills and attention to detail with strong inspection skills required.


Qualifications
Indicate education, experience and any additional traits required to be successful in the role.

Education: High School Diploma or equivalent combination of training and experience.

Experience: Three to five years related warehouse or retail experience operating power equipment and using computerized Inventory Management systems strongly preferred.

Additional Essential Job Requirements

Examples include (but are not limited to):
  • Ability to lift cartons/totes/product weighing up to 50 lbs or with assistance for over 50 lbs.
  • Ability to operate warehouse equipment such as stock pickers, Work Savers and pallet jacks.
  • Ability to operate elevated machinery
  • Ability to operate standard office equipment such as computers, fax machines, photocopiers, etc.
  • Ability to access and enter information using an automated system.
  • Maintains attendance as defined by company policy.
  • Ability to stand for entirety of shift


Note: Keep in mind the position could be filled from any market and we can modify the qualifications section later based on market specific description regulations once a candidate is identified.

This job description is not an exhaustive list of all functions that the position may be required to perform, and the position may be required to perform additional functions as assigned. Additionally, Qurate Retail Group reserves the right to revise the job description at any time.

About HSN, Inc.

HSN, Inc., is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, Fashion/Accessories, and Electronics. HSN broadcasts reach approximately 90 million households (with live programming 364 days per year) and its website - HSN.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. Visit corporate.hsn.com to learn more. HSN, Inc., founded 40 years ago as the first shopping network, is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer).

For more information, visit www.qurateretailgroup.com. For more information, please visit corporate.hsn.com, or follow @HSN on Facebook, Twitter and Instagram.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at [email protected] for assistance.

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More Information on Qurate Retail Group
Qurate Retail Group operates in the Digital Media industry. The company is located in West Chester, PA, Franconia, NH, Maple Heights, OH, West Chester, OH, Atlanta, GA, St Petersburg, FL and Seattle, WA. Qurate Retail Group was founded in 2022. It has 10001 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 61 open jobs at Qurate Retail Group, click here.
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