Company Summary :
Zoro.com is an eCommerce company that sells business supplies, equipment, and tools-but we're much more than just a website. We're a team of people who win and lose together (we prefer winning!). Since 2011, Zoro has been working hard to make it easy for our customers to purchase everything they need to make their businesses go. Zoro currently offers over 4 million products, fast and free shipping, no-hassle returns, and exceptional customer service. We've grown quickly in a short time, recently surpassing 450 team members and reaching annual revenue of over $500 million. Add to that our award-winning culture-we were named a Great Place to Work for 2019-20, among other accolades-and we think Zoro is a pretty amazing place to work and grow.
Primary Function :
The Classification Specialist is responsible for the timely and accurate classification of items within Zoro's ever-growing product assortment. Proper and expedient categorization of new items is an important factor in product findability and product sales and is essential for successful merchandising, enrichment and data governance activities.
The Specialist will identify the correct classification of new items in Zoro's taxonomy, leveraging supplier-provided product data and supported by technology and automation-enabled solutions. This role will work independently and with cross-functional teams to improve the speed and accuracy of categorization results.
Responsibilities :

• Support and execute the classification of millions of new SKUs each year into Zoro's expanding product taxonomy
• Work independently and with cross-functional teams to identify and implement new ways to automate classification of items
• Improve classification accuracy and speed through process improvements, workflow improvements and technology solutions
• Work with Data Governance, Data Science and Analytics teams to develop processes to audit classification accuracy and remediate miscategorized items
• Report to project teams and leadership on progress and blockers relative to SKU classification productivity and throughput goals
• Own day to day relationship with remote teams, including but not limited to onboarding, query log, status meetings, accuracy review, ongoing instruction, feedback and support
• Work closely with the Product Information Architecture Team to identify areas of optimization with Zoro's existing master taxonomy
• Employ flexible thinking to support new ways and approaches to classification at scale

Qualifications :

• Bachelor's degree or equivalent experience
• 2-4 years experience working with product information OR 1-3 years experience with classification/cataloging and understanding of strategies or tactics to classify at scale
• Experience working with large data sets in Microsoft Excel, Google Suite, Adobe Creative Suite applications
• Experience using Product Information Management (PIM) software (Informatica P360 is a plus)
• Ability to prioritize, organize and effectively manage multiple tasks on a day to day basis
• Strong interpersonal and communication skills that foster collaboration among all business partner
• Attention to detail and ability to navigate through ambiguity
• Problem solver and process improvement focused
• Team player, portrays company values in actions and demonstrates strong collaboration with peers and internal team members at Zoro.
• Experience partnering with technology teams and data scientists to design solutions that enable automation and create efficiencies preferred
• Prior experience working with or leading remote teams as plus

Final note : We share a commitment to our Zoro values - Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.