The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.

Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

The Opportunity

As the company continues to grow we are seeking a Product Assignment Associate to work in our manufacturing facility. This position is responsible for the assignment of finished goods inventory to internal, external, domestic, and international customer orders. Strong collaboration and partnership is required with Customer Service, Logistics, Network Planning, External Operations, Distribution, Worldwide Regional and S&OP groups. Associate is expected to achieve goals related to FEFO (First Expired First Out), inventory assignment, as well as other business metrics.

This position is in Rochester, NY.

The Responsibilities

• Assign product to customer orders per the sales forecasts and allocation strategies, and FEFO logic to meet customer, inventory, and business targets.
• Execute backorder and cutline release processes.
• Support the execution of customer inventory reservation processes.
• Support daily & weekly data collection and reporting processes related to inventory.
• Monitor inventory holds, restrictions, and reconciliation processes, as necessary.
• Support of Planning and inventory optimization.
• Process direct ship orders
• Perform job duties in a way that meets or exceeds individual performance metrics established by Management in support of job competencies.
• Remain current with and apply internal policies & procedures.
• Generating reports and the ability the interpret data.
• Performs other related duties as required.

The Individual

• A minimum of a High School Diploma is required. An Associate's or Bachelor's Degree is preferred.
• A minimum of 1-3 years of business experience working in a Customer Service, Supply Chain, Logistics, or Quality related environment is required. Previous experience in a health-related industry is highly desirable.
• Strong ability in the following job competencies: customer focus, interpersonal communications, leadership, teamwork, business acumen, flexibility and innovation, information technology, planning & organization, and problem solving.
• Proven multi-tasking ability.
• Knowledge of ERP systems (e.g. SAP) is preferred.
• Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
• Demonstrated analytical skills are preferred.
• This position requires a flexible & rotating work schedule (M-F between 8am-7pm, and possible overtime and weekend work) to accommodate inventory receipt and assignment of customer orders.
• Domestic travel may be required approximately 1-6 times per year.

EOE/AA Disability/Veteran