Product Analyst
Product Analyst: (Belmont CA, or remote West Coast USA)
Some people go to work.
At RingCentral, you’ll change the way the world works.
RingCentral is the global leader in cloud-based communications and collaboration software. We’re a $1.5 billion company that’s growing at 30+% annually and we are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
Responsibilities:
Explore and analyze user behavior, product use, and performance data. Perform data deep-dives across a variety of data sets and platforms to drive actionable insights
Build and maintain key metric dashboards that are consumed by product managers and executives
Managing datasets and maintaining own queries and ETL workflow for quality metrics deliverables
Partner with Product Management, Design, Engineering, and Marketing to implement data initiatives that positively impact user experience and improve product adoption
Written and verbal interaction with internal stakeholders and ability to translate technical terms into business language
Requirements:
Bachelor's degree in Computer Science, Computer Engineering or related field and 2+ years of practical work experience doing data analysis and basic data engineering task
3+ years SQL hands on experience
3+ years of experience in Python and maintaining datasets using various ETL tools
Knowledge of basic statistics and analytical concepts
Excellent communication skills. Able to tell complicated technical content and analytical insights in a simple way to multiple audiences including executives
Preferred qualifications:
Work experience in tech, finance, consulting or related industry
Degrees in Computer Science, Mathematics, Statistics, or other tech or math-related fields
Experience with predictive analytics and A/B testing
About RingCentral:
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.