Pennymac has the mindset and agility of a startup, with the power and backing of a large public company.
Raleigh-Durham, NC

Product Analyst at Pennymac (Raleigh, NC)

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Explore taking your career further with one of the fastest growing mortgage companies in America!
PennyMac is expanding and leading the way through technology innovation and investments in unparalleled user experience, designed to streamline the dream of owning a home. We are looking for diverse, highly-motivated team members who want to come grow and lead the lending experience change with us.
As a Product Analyst, you will work on the Product Management team to deliver cutting edge technology solutions to improve the mortgage loan process for our customers. You will be a key contributor within Scrum team to deliver quality, on-time user stories that meet acceptance criteria.
This role is based out of one of the following locations:
  • Raleigh, NC
  • Plano, TX
  • Agoura Hills, CA

Job Description
  • Participate in organizational analysis to identify current capabilities and identify opportunities for improvement
  • Interact and coordinate with system developers and business subject matter experts on application changes, development, and deployment
  • Gather business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process
  • Write and communicate requirements and user stories following standardized Agile framework
  • Work effectively inside a Scrum or Kanban team
  • Document acceptance criteria
  • Conduct and participate in Scrum ceremonies and retrospectives
  • Create and maintain system and user documentation
  • Coordinate and conduct testing and user training
  • Provide regular verbal and written reports to management
  • Create workflow diagrams and technical documentation
  • Collaborate with Tech Leads and UAT to define when user stories are done
  • Manage stakeholders and teams of people across functional areas to implement a project
  • Coordinate risk assessment and uses risk assessment output to help mitigate risks to project
  • Participate in backlog grooming sessions for ongoing roadmap planning
  • Execute on test script developed in design and implementation phases
  • Demonstrate behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
  • Degree in Computer Science, Information Systems or related field, or equivalent work experience
  • At least 3 years of Agile experience
  • Knowledge of JIRA, Confluence or similar tools required
  • Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.)
  • Data analysis experience a plus
  • Knowledge of BI Tools a plus
  • Strong business acumen and ability to interface with executive management
  • Must be a team player, with the ability to work independently
  • Must be able to work across multiple projects at once, while collaborating with other teams to ensure deliverables are completed on time
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving and mathematical skills, using sound judgment
  • Financial Services, especially mortgage industry experience highly preferred
  • Excellent interpersonal, verbal and written communication skills
  • Excellent organizational skills, with strong attention to detail
Years of Experience:
Bachelor's Degree
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What are Pennymac Perks + Benefits

Pennymac Benefits Overview

Pennymac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

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