Product Analyst, FIS University Program

| Jacksonville, FL
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Job Description
Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.
Join the 2022 FIS University Program!
As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, and professional development seminars. Furthermore, you will work with a team invested in your growth, development, and success, including quarterly performance connects with your manager and bi-annual merit reviews.
This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will;

  • Learn how to work within a corporate environment
  • Learn the structure of FIS and options for growth within the organization
  • Hear from FIS leadership about their journey and participate in senior leader networking opportunities
  • Build a network of your peers from across the organization


This position is for a March 21, 2022 start.
About the Team
FIS product team is seeking a Product Analyst to join a new team working on developing and managing outsourced IT, back office, and automation solutions.
What You Will Be Doing
Primary responsibilities for this role include but are not limited to:

  • Work closely with product management leadership to advance the strategy of the product
  • Gather and document business requirements, and gain the approval of these such requirements
  • Translate business requirements into user stories for developers
  • Provide second-level product support when client service analysts need an additional level of consultation around system issues/inquiries.
  • Help with pre-sales product demonstrations
  • Ad hoc special projects for senior management


What You Bring

  • Bachelor's degree from job discipline
  • Proficiency in Microsoft Office Suite
  • Self-motivated and willing to learn
  • Excellent communication and interpersonal skills


Added Bonus If You Have

  • Experience/knowledge with product management
  • Experience/knowledge with Managed IT or Managed Security Services Provider (MSSP)
  • Experience/knowledge with back-office services (i.e. call center, loan servicing, collections, etc.)
  • Experience/knowledge with robotic process automation (RPA)


What We Offer You

  • Competitive salary and excellent benefits
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A broad range of professional education and personal development possibilities - FIS is your final career step!
  • Time to support charities and give back to your community
  • A work environment built on collaboration, flexibility, and respect
  • FIS will pay off participants' principal student loan balance over 10 years of service. Eligibility starts after one year of tenure in the program for US participants

Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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