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Product Analyst, Customer Growth - Location Flexible at Dropbox (Remote)

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Role Description
DocSend is looking for a highly analytical Business Analyst to partner closely with our product, marketing, sales, and executive teams to create reporting solutions that drive better decision-making and ultimately help DocSend achieve its goals.
As a member of the DocSend Growth team, you’ll have the unique opportunity to work closely with senior leadership, and impact every team at DocSend. Your mission will be to execute analyses and implement systems that help us better understand our business, identify growth opportunities, and evaluate the success of strategic initiatives.
  • Develop a deep, quantitative understanding of our customer lifecycle
  • Partner closely with engineering to integrate DocSend’s various data silos and implement a BI solution
  • Streamline internal reporting by identifying core KPIs and developing executing-facing dashboards to track them
  • Perform analytical deep-dives into focus areas, prepare recommendations, and present to senior leaders to influence strategy
  • Scale and up-level custom product reporting for key managed accounts 
  • Partner with marketing to develop create research reports for publication
  • BA with quantitative focus (Economics, Statistics, Mathematics) or equivalent practical experience
  • 3-5 years minimum in an analytical role at a technology company (e.g. Business Analyst, Data Analyst, Product Analyst) or equivalent experience in consulting or investment banking
  • 3 years working with databases, using SQL across standard relational environments
  • Deep interest and aptitude in data and analysis
  • Outstanding written and verbal communication skills
  • Experience creating reports within a BI solution (Tableau, Looker, Periscope, etc.)
  • Proven problem solving skills, with the ability to synthesize data from a variety of sources and produce actionable insights
Preferred qualifications
  • Strong experience with conversion funnel and revenue metrics in a SaaS business
  • Experience with full implementation lifecycle for delivery of BI and analytics solutions from data integration through visualization
  • Experience integrating sales and marketing data sources with application data (e.g Salesforce, Google Analytics, Segment)
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Candidate Location Eligibility:
Atlanta, GA
Austin, TX
Boston, MA
Charlotte, NC
Chicago, IL
Colorado, CO
Dallas-Fort Worth, TX
Des Moines, IA
Detroit, MI
Indianapolis, IN
Kansas City, MO
Las Vegas, NV
Los Angeles, CA
Madison, WI
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, OR
Raleigh-Durham, NC
Salt Lake City, UT
Tampa Bay, FL
Washington DC

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

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