Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. The candidate must be a fast learner, have good understanding of product development lifecycle.

Job Scope

• Lead and manage multiple complex deliverables with many stakeholders, often with competing priorities
• Product management and promotion including ready-to-launch and ready-to-sell activities at the global level and through collaboration with the regions
• Create use cases, customer stories, and product requirements to articulate desired features and functionality
• Understand the requirements of operating as a payment facilitator and work with cross functional teams to ensure our processes address regulatory requirements
• Outline new business requirements for the Product team to draft, collate, distribute, and deliver to the regions
• Monitor day to day performance of our platforms, analyze trends, create, own the controls around network capabilities and lead initiatives that will improve customer experiences
• Support and at times lead our international market expansion initiatives
• Establish mechanisms to measure results, listen for lessons learned, resolve obstacles, and keep leadership appraised of metrics and value brought by digital efforts
• Partner closely with UX, engineering, and business teams to design solutions that satisfy customer experience, business, and technology goals
• Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
• Lead product utilization research with clients and assess the processes clients are using to manage accounts / payments, gaps in functionality, and opportunities to enhance efficiencies.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• 2 years of relevant work experience with a Bachelor’s Degree or 1 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor’s degree required. Business, Finance or Computer Science preferred
• 1+ years’ experience in product development and or Product management experience (exposure to financial service / FinTech’s / others
• Strong verbal and written communication skills and an ability to communicate technical concepts as well as business level value propositions to executives, sales teams and other stakeholders who may not be technical.
• Demonstrated expertise in MS Office suite of products
• High energy level, performance oriented and passionate about FinTech’s, payments B2B industry players, their customers, and emerging technology / global B2B commerce space
• Ability to work constructively in a cross-functional initiative-based governance structure and lead large, cross-functional teams where there may not be a direct reporting line
• Excellent organizational and time management skills
• Creative thinker with a vision
• Result oriented mindset and willingness to creatively solve problems
• Ability to work in a fast-paced environment

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.