Product Analysis and Adoption at Zions Bancorporation (Salt Lake City, UT)

| Salt Lake City, UT
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Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career.

Zions Bancorp has just opened a position for a Product Analysis and Adoption team member.

Duties and Responsibilities:

  • Responsible for analyzing, identifying & documenting training needs for the various training audiences for digital banking initiatives across the enterprise including the design and delivery of e-learning courses, workshops and other product trainings as needed.
  • Responsible to identify, collect data for, and analyze market trends for digital banking adoption trends and strategies
  • Prepare documentation about proposed and existing product training including specific features, functionality, and requirements and end state training assets
  • Creates and analyzes digital banking product training trends, documents or data to proactively provide recommendations to aide management in the decision-making process to optimize Retail Product education and adoption.
  • Responsible to complete analysis in one or more of the following areas: product, competitive market analysis, customer adoption techniques, development forecasting, training modeling utilizing related analytical tools, processes, best practices and procedures.
  • Responsible for product training development & training schedules for digital products & implementations and adoption across the enterprise
  • Determines instructional media approaches that are appropriate for learning strategies & learner resources
  • Other duties as assigned.

Job Qualifications

  • Requires a Bachelor's in Business, Organizational Development, Business Information Systems, or a related field and 7+ years' experience in financial product analysis, training design and delivery, or other directly related experience. A combination of education and experience may meet qualifications.
  • Employs advanced knowledge as a specialist of product training analysis, metrics development, process improvements and product adoption optimization.
  • Advanced working knowledge of product learning and development practices, principles, applications, and analysis methods.
  • Knowledge of digital banking product strongly preferred.
  • Must have excellent analytical and creative skills.
  • Ability to develop training and adoption models.
  • Strong research, problem solving and analytical skills.
  • Ability to formulate possible solutions and proactively communicate recommendations.
  • Ability to communicate complex analyses clearly and concisely, in writing or presentations.
  • Ability to prepare oral and written reports.
  • Ability to effectively manage multiple, ongoing projects and adapt to shifting priorities.
  • Ability to collaborate effectively across diverse groups. Strong relationship builder and communicator. Ability to be self-motivated, work independently and take initiative.
  • Ability to work in a heavily deadline-oriented environment.
  • Must be organized, detail-oriented, and able to multi-task.
  • Excellent computer skills (Adobe Creative Cloud, Articulate Story Line, Excel, Word, PowerPoint, SharePoint, MS Project, Visio).
More Information on Zions Bancorporation
Zions Bancorporation operates in the Financial Services industry. The company is located in Salt Lake City, UT and Salt Lake City, UT. Zions Bancorporation was founded in 2022. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 37 open jobs at Zions Bancorporation, click here.
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