Principal Product Manager

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Full time. Remote.
Online shopping has changed. Today's eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.
SamCart is looking for a collaborative, strategic, and passionate Principal Product Manager to lead our growing Payments team. You will join a cross-functional team of designers, engineers and QA to build category-defining e-commerce checkout and financial products for digital product sellers. You will leverage your deep knowledge of payments systems to develop SamCart 's finance API in close collaboration with leading payment processors. You will also spearhead cutting-edge financial services projects such as fraud detection, risk management and micro loans. In the process, you will build meaningful relationships across our organization, earning the trust you need to take moonshots. This work will dramatically impact SamCart 's growth, revenue, and success, and empower our customers to grow their businesses on SamCart .
Responsibilities

  • Learn about and become an expert in our business through building relationships with senior executives and company leadership, interviewing customers, performing qualitative and quantitative research, and collecting and analyzing data.
  • Develop our multi-year vision, strategy and roadmap for all Payments and Financial products.
  • Consistently advocate for security and reliability commensurate with risk associated with financial products.
  • Manage vendor relationships.
  • Identify opportunities to improve our platform's ability to drive e-commerce sales and develop innovative products to capitalize on and maximize those opportunities.
  • Conduct continuous experimentation to develop and validate new hypotheses and ensure positive impact on product KPIs.
  • Mentor and coach team members, fostering alignment in strategy and values.


Qualifications

  • Track record of building and utilizing APIs, financial products, and complex systems at scale.
  • Ability to craft a compelling vision and gain support and alignment from cross-functional partners.
  • Expertise in modern product discovery and delivery techniques.
  • Technical skills e.g., ability to gain an in-depth understanding of software systems and make meaningful contributions to high-stakes discussions on software architecture.
  • Data-driven by default, with demonstrated proficiency using analytics and A/B testing tools to influence decision-making.
  • At least 6 years of professional product management experience at modern technology or SaaS companies, with direct experience in payments processing, banking, credit cards, EMV, or other relevant FinTech ventures.


This is what you'll love about SamCart
Our co-founders always say "Their success is our success" and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful.

  • Each team has one offsite Hub Week per quarter to collaborate with team members (and others!) and plan for the upcoming quarter.
  • Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
  • We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
  • Yay, we have 401K!
  • Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.
  • Supportive Parental leave policies for all parents
  • Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
  • Self-Care is important, which is why we offer a monthly wellness credit.


Our Core Values
Be Transparent - We communicate openly, thrive on feedback, and check our egos at the door.
Be Human - We operate with compassion and always assume positive intent.
Be an Owner - We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success.
Be Creative and Commit - We collaborate, create resourceful solutions, and work as a team to get it done.
Be You - We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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An Insider's view of SamCart

How would you describe the company’s work-life balance?

Great and exactly what you make of it. SamCart is a fast-growing start-up, so you have to work hard but everyone on the team is valued and trusted to get their Sh!t done. . I have a young daughter and am able to make time for her after daycare, which I love!

Sophie

Head of People

What projects are you most excited about?

The project I am most excited about right now is revamping our company onboarding! We really want to make it fun and interactive, with a heavy focus on how our values impact the day to day at SamCart. The new onboarding will give new hires a clear picture of SamCart as a whole and how they can be most successful here.

McKenna

Learning and Development Lead

How has your career grown since starting at the company?

During my time at SamCart, my career has grown more than I could've imagined. My peers have been able to give me the mentorship and guidance to push me further than I thought possible. I've had the chance to work on so many different projects which have taught me so many invaluable skills. I honestly can't imagine myself anywhere else.

Harrison Tran

Lead Software Engineer

How do your team's ideas influence the company's direction?

At SamCart, our culture in itself encourages new ideas and innovation. We do this by hosting weekly All-Hands, having active slack channels, viewable product boards, and an open-door policy with anyone on the leadership team

Brian

Chief Strategy Officer/ Co Founder

What makes someone successful on your team?

What makes some successful at SamCart is not taking themselves too seriously. They have to see themselves reasonably and create propensities at work that reflect their genuine capacities.

Freddy

Senior Recruiter

What are SamCart Perks + Benefits

SamCart Benefits Overview

This is what you’ll love about SamCart:

Each team has one offsite Hub Week per quarter to collaborate with team members (and others!) and plan for the upcoming quarter.

Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project

We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives. (Live your best life!)

Yay, we have 401K!

Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.

Supportive Parental leave policies for all parents

Career growth and development are essential here at SamCart and we want all team members to build a sustainable, future-proof and adaptable approach to the management of their careers.

Self-Care is important, which is why we offer a monthly wellness credit.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
SamCart is fully remote and have employees across the United States! Our teams have quarterly HubWeeks to collaborate with different departments and plan for the upcoming quarter.
Diversity
Dedicated diversity and inclusion staff
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
At SamCart we want our employees to prioritize their wellbeing and self-care. Our Wellness Program offers a monthly stipend that can be used towards Health & Wellness Apps or In-Person Programs.
Financial & Retirement
401(K)
SamCart's 401k retirement plan offers a wide arrange of date target and diversified asset funds to invest in. Whatever your appetite is for investing, there are options to match.
Company equity
SamCart offers employees stock options, including vesting over a four year period.
Performance bonus
SamCart's performance bonus plan includes cash rewards, increased stock options, gift cards, and more when employees meet targets set by their direct managers.
Child Care & Parental Leave Benefits
Generous parental leave
We are beyond excited to offer Parental Leave benefits! We offer 12 weeks of fully-paid maternity leave and 4 weeks of fully-paid parental leave.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Yes, unlimited PTO with a 14-day minimum!
Paid holidays
Paid sick days
Our employees are trusted to take the days they need.
Office Perks
Company-sponsored outings
Free snacks and drinks
SamCart's kitchen is always full of different snacks, coffee, tea, soft drinks, and more.
Company-sponsored happy hours
Onsite office parking
There is free on-site parking for all employees, so you can keep more of your paycheck in your pocket.
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

SamCart's environment is full of startup veterans who love to win. Our team balances having plenty of personal and professional freedom with being accountable to aggressive goals. We love rewarding team members, providing opportunities to develop new skills, and cultivating a work/life balance that rivals any company in the market.

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