Principal Product Manager

| Phoenix – Mesa – Scottsdale, AZ | Hybrid
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Job Description
THE VISION
Freedom Financial Network has embarked on a journey to become a leading consumer-centric company that offers a holistic suite of financial offerings to help struggling and striving consumers with their debt and finances. We have already started transforming our products and services and we need great people to help us in this transformation.
In order to achieve this goal, the multi-product platform team is building a centralized data platform and products that will be used across all our existing and new innovative consumer products. These products will be used across different touchpoints of the consumer journey. The data products, powered by the data platform will:
- Help Freedom delight our consumers with an improved understanding of their situation.
- Provide insights, recommendations, and simulators to consumers on the next best actions and solutions based on their unique situation, needs, and goals.
- Evaluate the consumers' changing needs continuously and adapt our recommendations
THE ROLE
We are looking for a senior product leader to build our next financial tools to attract, retain and engage consumers and help drive forward a rapidly growing business. We want to re-imagine our experiences of insights, recommendations, forecasting and simulators with a new generation of delighting experiences.
We have a tremendous opportunity to re-invent the consumer journey and build the consumer facing application to support it. This would include building a best-in-class Martech stack, and building services for offers, product recommendations, cross-sell opportunities, and many more catering to the marketing eco-system.
In this role, you will build our next gen end-to-end Martech stack to power our ambitious growth . You will partner with many different teams across the organization to build data-driven solutions that drive a clear impact on the business. This is a horizontal role and a great opportunity to take part in an amazing company in its path to make a big dent in the financial services universe.
Product management at Freedom Financial Network provides thought leadership, vision, and strategy. As a product manager, you will define your roadmap and will have full ownership of it. We are looking for an entrepreneurial, proactive, and passionate Product Manager to innovate and execute on our next generation of products and services.
This is a remote opportunity - from your bed to your desk in 30 seconds! We're proudly offering fully remote work options for this role which can be based in CA, AZ, WA, CO, TX, UT, OR.
RESPONSIBILITIES
- Drive innovative consumer facing experiences to help consumers achieve their financial goals.
- Own the product roadmap and execution to create an End-to-End marketing stack and other relating products in the marketing ecosystem.
- Work across functions (product, engineering, marketing, sales, and data) to track enable a full stack of marketing and targeting capabilities including audience creation, distribution, personalization etc
- Drive alignment across a wide range of business/executive/product leaders and business units
- Identify opportunities to leverage data across the business and drive a data-driven culture, and enable product-led growth of the business
- Productionalize and optimize data science models for consumer outcomes across Freedom
- Partner with businesses to run A-B testing experiments on models, consumer and agent experiences.
QUALIFICATIONS
- 5+ years' experience in consumer-focused product management with a proven record of successful launches
- You can break down complex problems into steps that drive product development
- You can prioritize ruthlessly, articulate, and defend your product roadmap across business functions
- Ability to communicate well, whether in small group discussions or large-scale presentations
- Ability to zoom out and see the big picture, while not the missing important details in execution
- Choosing the right metrics and using data analyses to drive cross-functional action
- Experience with A/B testing
The Opportunity:
- Take part in a massive transformation that freedom is going through
- Find interesting ways to connect consumer needs with data and build applications that use data to drive business decisions and impact
- Help drive a data-driven culture and business
- Build cool tools, services, and applications that use data for various financial services.
How You'll Contribute:
- Identify opportunities to collect and use data and how to best organize it
- Identify opportunities to attract, engage and retain consumers with tools and applications that use data
- Shape the future of data services across freedom including recommendations, next best action, and more
Why This Opportunity Is Unique:
- Freedom is a super interesting point in time right now. The company is going through a MASSIVE transformation and you could be part of that
- Great opportunity to build a data platform that is part of the transformation and enables freedom to capitalize on the data
- Ability to have a clear impact on revenue and consumers via tools and services that are built on data
- Opportunity to establish yourself as a leader in using data across the consumer journey and freedom's journey to change the financial landscape
- Using technology as a disruptor
What You'll Bring:
- Product leadership to a growing data organization
- Vision and strategy and ability to understand data with a creative way to use it along with the ability to tie consumer and business needs to consumer needs
- Strong execution capabilities and ability to influence, align stakeholders, and drive results.
About Us:
Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don't: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.
With 2,400 employees across California, Arizona, and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt, and originated $6.5 billion in loans over the course of our 20 years in business.
Driven by our core values, we're passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.
And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company, and a Tech

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An Insider's view of Achieve

How would you describe the company’s work-life balance?

It's important to be available when the team needs you to get the job done—that's what matters most. People have lives and responsibilities outside of work that matter to them. We work together as a team to connect in various ways and balance things out.

Andy

Senior Director Product Management

What projects are you most excited about?

We’ve recently been working on migrating our Angular applications to React. In this transition, we’ve had a lot of opportunities to learn about tools like Storybook for documenting components, NextJS for creating a more performant application, or how to build npm packages for sharing our components across applications.

Carrie

Software Engineer, Front End

What makes someone successful on your team?

If you are not curious. If you are not innovative. If you don't have a quick mind and cannot solve the problems, this is not the place for you. We are building the best tech–something you can be proud of. My team is developing something that didn't exist before and you own what you do.

Roman

Principal Engineer

What is your vision for the company?

40-50% of Americans are forgotten by financial services. They are scraping by – don't have the money for investment firms nor the desperation for payday loans. We are building better solutions, driven by technology to move these forgotten families forward.

Jeff

Managing Partner

What's something quirky about your company?

Achieve is the biggest company that many have never heard of, but it is a proven business with tremendous potential. There is excellent opportunity here with a stable, healthy company that is having a lot of impact.

Shira

VP Product and Consumer Experience

What are Achieve Perks + Benefits

Achieve Benefits Overview

Achieve is committed to continually evolving our benefits and perks. We annually solicit feedback from the Achieve Family and consistently improve our offerings. In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.

Culture
Volunteer in local community
In addition to our monetary support to local charities, members of the Freedom Family receive two days of paid time to volunteer at the charity of their choice.
Partners with nonprofits
Habitat For Humanity, Feed My Starving Children, Junior Achievement, Peninsula Family YMCA and many others.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mandatory training courses are provided throughout the year.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Freedom Financial employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 50% of annual salary up to $5000 monthly maximum payout. There is a buy-up option which provides 60% of base monthly pay up to $10,000 per month.
Dental insurance
Our dental plan covers 100% of preventative care expenses, 80% of basic services and 50% of major services. We also offer 50% coverage of orthodontia up to $1,500.
Vision insurance
The vision benefits plan requires a $5 copay for annual eye exams with $150 allowance for glasses and contact lenses.
Health insurance
We have a variety of medical plans to choose from Aetna and Kaiser.
Life insurance
Life insurance is equal to 1 times an employee's annual salary up to $300,000.
Pet insurance
Pet care discounts for your furry family members.
Wellness programs
On-site gym available to all employees including access to Peloton bikes.
Mental health benefits
In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.
Financial & Retirement
401(K)
401(K) matching
Freedom Financial Network provides employees with a 401(k) matching plan managed by ADP. We match 50% of contributions up to $5,000 per year..
Performance bonus
Most positions qualify for a quarterly bonus. Staff joining mid-quarter will be eligible for a prorated bonus.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Competitive vacation and sick time off, as well as dedicated volunteer days.
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Available via WageWorkx.
Some meals provided
Monthly catered lunch provided.
Onsite office parking
We offer employees free on-site parking and free electric car charging stations.
Relocation assistance
Relocation assistance is provided on a case by case basis for qualifying roles.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Your total well-being requires more than just health insurance. Our comprehensive benefits give you everything you need to bring your best self every day. Whether that’s mind and body support, flexible remote and hybrid work, or saving for your future, we’re committed to caring for the whole person.

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