Principal Product Manager (Charlotte, NC)

| Charlotte, NC
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About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

The Principal Product Management role will play an integral part in defining the vision for new Project & Development Services (PDS) products in partnership with the Integrated Services Development and Product Operationalization teams, as determined by unmet market need and client pain points. Through a needs-based innovation framework, this role will identify and understand the "the Job" our clients are trying to get done in order to focus on the unmet or underserved desired outcomes of our clients. This is an exciting opportunity to drive large impact on a cross functional team and to transform the future of work.

The collective team will sit at the intersect of all workplace disciplines and be responsible driving the synergistic relationships between such groups, including Sustainability, Experience, Portfolio and Occupancy Planning, Workplace Consulting, etc. This role will be part of a growing Product Organization and will be part of a new Product Family/Discipline within the PDS Team at JLL, working towards the creation of scalable and repeatable end-to-end/comprehensive services. PDS provides all the tools and resources needed to manage design and construction of both simple and complex projects from initiation to completion.

  • Focuses on and drives the "What" vs. "How" of a product
  • Strategic management of the entire product lifecycle process
  • Sets vision and establishes priorities
  • Ensures requirements are met in final product deliverable
  • Identifies and understands integration points within JLL and/or partners
  • Leads cross-functional collaboration & VOC

  • Establish long term product vision
  • Define & manage roadmap
  • Write product specs & requirements
  • Prioritize client feedback/VOC
  • Monitor/develop competitive analysis
  • Align Stakeholders around the product vision

  • Preferred experience in corporate real estate, project management, workplace design, workforce strategy, or similar.
  • Bachelor's degree or equivalent experience required.
  • 3-5 years of product management experience with demonstrated track record of commercial success while driving a host of initiatives at once, managing product budget(s), team resources / stakeholders, product roadmaps, and digital/technology product development.
  • Function as Product Owner to determine required integration points and business requirements across business / service lines.
  • Working knowledge of agile development, service design, human centered design, and / or Jobs-To-Be-Done Theory would be desirable.
  • Experience working on global projects and products across a matrixed environment.
  • Strategic thinker with an emphasis on business strategy and the ability to identify solutions to business challenges.
  • Comfortable with ambiguity, complexity, and ability to move forward despite unknowns. Ability to cut down the complexity and work towards a simple solution and fast approach.
  • Articulate and effective communicator, comfortable presenting to large groups, clients, and senior executives.
  • Naturally curious with a passion for creative thinking, innovation and pushing the envelope.
  • 'Achiever' mentality - independent, self-performer with the ability to rapidly complete project initiatives and attain a multitude of team goals simultaneously and autonomously.
  • Proven ability to connect with customers and users to identify needs and translate to differentiated products and offerings that provide competitive differentiation.
  • An ability to tell a story around innovation, find opportunity based on customer needs, and deliver innovation efforts leading to change.
  • Collaborate with cross-functional teams and influence colleagues that do not report to you.


Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:
  • 401(k) plan with matching company contributions
  • Medical, Dental & Vision Care
  • 6 weeks of paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Flexible Work Arrangements may be available
  • Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
More Information on JLL
JLL operates in the Financial Services industry. The company is located in Chicago, IL, Seattle, WA, Sacramento, CA, San Francisco, CA, Brea, CA, San Diego, CA, Las Vegas, NV, Phoenix, AZ, Denver, CO, Dallas, TX, Austin, TX, San Antonio, TX, Houston, TX, Miami, FL, Jacksonville, FL, Atlanta, GA, Nashville, TN, Charlotte, NC, Raleigh, NC, Minneapolis, MN, Washington, DC, Baltimore, MD, New York, NY, Boston, MA, Pittsburgh, PA and Columbus, OH. JLL was founded in 2022. It has 66101 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 172 open jobs at JLL, click here.
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