Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

The Assessment Principal Product Manager will help create the future of Turnitin’s assessments for the educators and students we serve globally. This is a high-profile role to take ownership and execute an essential element of Turnitin’s strategy. You’ll develop the roadmap to unify our existing essay, paper-to-digital, and online assessment solutions into a seamless user experience, all while leveraging Turnitin’s leadership in integrity and AI. 

Our products tend to begin and end with customers, so you’ll be interacting with educators to ensure our integrated assessment solutions solve their problems and unmet needs. In addition to charting our course, the role includes leading our teams in building new assessment capabilities to delight customers and save them time. Ultimately, you’ll be a pivotal contributor to Turnitin achieving its mission of ensuring the integrity of global education and meaningfully improving learning outcomes.

Unifying our assessment offerings is a highly technical and cross-functional role, so you’ll need the technical chops and people skills to collaborate with engineering, product managers from the separate offerings, and our AI and platform services teams. You’ll report directly to the Senior Director of Grading & Feedback and work extensively with peers in UX, Engineering, Integrations, Data Science, Instructional Design, and Product Strategy.

What You’ll Be Doing

• Develop an in-depth understanding of Turnitin’s capabilities and workflows for essay, paper-to-digital, and online assignments.
• Define, drive, and translate elements of our assessment strategy into a product roadmap while maintaining visibility and alignment across the portfolio.
• Identify and prioritize assessment market opportunities aligned to our mission and go-to-market strategy
• Talk to educators and be their voice in our product decisions.
• Identify and understand the problems we are solving for teachers, administrators, and students.
• Dive deep to determine the root cause of challenges, identify opportunities, and create solutions.
• Work with professional services, support, product writers, product marketing, and sales to plan and execute go-to-market activities.

Qualifications

• 8+ years of experience as a Principal Product Manager, Product Manager, Product Director, or similar role
• 5+ years of experience working with SaaS technologies
• Strong technical understanding of cloud architecture and services
• Strategic thinker
• Demonstrated success in creating new business models through upselling, alliances, or other means
• Exceptional written and verbal communication skills
• Ability to influence by partnering and aligning with stakeholders
• Passion for Learning -- the ability to quickly learn about our markets and products, study client needs and user experience gaps, and enable our clients’ learning success 
• Collaboration -- the ability to develop healthy, productive relationships with various stakeholders (engineering, operations, sales, clients, etc.)
• Execution -- the ability to organize, define, and deliver work of high quality on time
• Prioritization -- the ability to balance priority and investment in pursuit of multiple business objectives, setting clear expectations about what is and is not the priority with internal stakeholders

Highly Desired Skills

• Expertise in Edtech or educational assessment

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of ExamSoft. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.