Principal Product Manager, Search & Discovery Experience
Gopuff is the go-to solution for customers’ immediate everyday needs, from convenience items and home products to over-the-counter medications, and food and drinks. As the fastest-growing, most affordable delivery service in the market, Gopuff is open 24/7 in most areas and late night everywhere else, to bring customers what they need, when they need it most. We’re on a mission to shape the future of commerce by offering a unique combination of speed, selection, and a superior customer experience.
POSITION SUMMARY
Gopuff is seeking a Principal Product Manager / Group Product Manager to build the search & discovery experience for millions of Gopuff users. The search & discovery experience is a critical aspect of Gopuff’s overall business, and this is a significant opportunity to establish innovation around the way consumers search & browse on Gopuff. You will focus on areas such as improving the search result pages (incl. product cards), category pages, and product detail pages, simplifying the site navigation, and building tools such as autocomplete, filters, sort etc. Search & product discovery are two key priorities for the company as it directly impacts the experience of millions of customers who search and browse on Gopuff for their daily needs. In this highly visible role, you will work closely with cross-functional teams across Gopuff to identify key opportunities, create a compelling vision for a world class search & discovery experience, define success criteria and metrics, drive alignment, manage roadmap, and ship products.
This position reports to the Director of Product. For this role there is a clear growth path to managing a team of PMs. We have hubs in Philadelphia, San Francisco, Seattle, NYC, LA, Austin, Boston, and Chicago, and are location-agnostic for this role.
Key Requirements
- Understand user and business needs; identify and define product requirements
- Drive product development with a world-class team of Engineers and Data Scientists to deliver impact for our business and users
- Build alignment across product teams, cross-functional partners and Leadership/Executive team
- Communicate concisely and influence outcomes
- Communicate complex technical systems to broader stakeholders to facilitate good business decisions for the marketplace
- Develop the product roadmap and build consensus on prioritization which drives product execution
- Set aggressive yet realistic and practical goals for the team with clear objectives regarding measurement, results, and accountability of actions
- Evaluate new technologies and make recommendations to pursue in future products
- Foster a culture of data informed decision making
Preferred Qualifications
- 8+ years of experience in Product Management with a focus on building world class digital consumer products
- 3+ years experience in technical product management
- Demonstrated ability to create an environment that fosters data-driven experimentation at high velocity
- A strong leader and excellent communicator who can drive consensus and articulate program recommendations and tradeoffs to senior executives
- Outcome oriented leader who asks hard questions, articulates the desired outcome and works collaboratively to create a path to achieve it; proven ability to bring simplicity and measurable results to complex situations
- Experience building 0 to 1 products
- PDP, search & browse related experience is strongly preferred
The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in.
When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.
We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)
Like what you’re hearing? Welcome to Gopuff.
The Gopuff Fam is committed to an inclusive workplace that does not discriminate on the basis of race, ethnicity, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic or status. We believe in diversity and encourage any qualified individual to apply. We are an EEO Employer.