Principal Product Manager - Query Understanding & Matching
Gopuff is the go-to solution for customers’ immediate everyday needs, from convenience items and home products to over-the-counter medications, and food and drinks. As the fastest-growing, most affordable delivery service in the market, Gopuff is open 24/7 in most areas and late night everywhere else, to bring customers what they need, when they need it most. We’re on a mission to shape the future of commerce by offering a unique combination of speed, selection, and a superior customer experience.
POSITION SUMMARY
Gopuff is seeking a Principal Product Manager to build core search capabilities such as query understanding and knowledge graph to improve search relevance. This is a critical role for the company as it directly impacts the experience of millions of customers who search on Gopuff for their daily needs. Gopuff is growing fast and entering new product categories and international markets, which makes this a very exciting and high growth area to own and build team around. In this highly visible role, you will work closely with cross-functional teams across Gopuff to identify key opportunities, create a compelling vision for the next generation query understanding and retrieval systems, define success criteria and metrics, drive alignment, manage roadmap, and ship products.
This position reports to the Director of Product. We have hubs in Philadelphia, San Francisco, Seattle, NYC, LA, Austin, Boston, and Chicago, and are location-agnostic for this role. #LI-Remote
Responsibilities
- Understand user and business needs; identify and define product requirements
- Drive product development with a world-class team of Engineers and Data Scientists to deliver impact for our business and users
- Build alignment across product teams, cross-functional partners and Leadership/Executive team. Communicate concisely and influence outcomes
- Communicate complex technical systems to broader stakeholders to facilitate good business decisions for the marketplace
- Develop the product roadmap and build consensus on prioritization which drives product execution
- Set aggressive yet realistic and practical goals for the team with clear objectives regarding measurement, results, and accountability of actions.
- Evaluate new technologies and make recommendations to pursue in future products
- Foster a culture of data informed decision making
Preferred Qualifications
- 8+ years of experience in technical product management with a focus on building world class digital consumer products
- Demonstrated ability to create an environment that fosters data-driven experimentation at high velocity
- A strong leader and excellent communicator who can drive consensus and articulate program recommendations and tradeoffs to senior executives
- Experience building 0 to 1 products
- Outcome oriented leader who asks hard questions, articulates the desired outcome and works collaboratively to create a path to achieve it; proven ability to bring simplicity and measurable results to complex situations
- Search related experience is strongly preferred
The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in.
When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.
We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)
Like what you’re hearing? Welcome to Gopuff.
The Gopuff Fam is committed to an inclusive workplace that does not discriminate on the basis of race, ethnicity, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic or status. We believe in diversity and encourage any qualified individual to apply. We are an EEO Employer.