Principal, Product Manager Partner & Enterprise Solutions at Pluralsight (Remote)
About Pluralsight
Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology workforce development company. At Pluralsight, we believe everyone should have the opportunity to create progress through technology and develop the skills of tomorrow.
We build by working with passionate people and uniting behind a vision for what tech can create. We're a group of good-natured, nimble go-getters dedicated to helping people and businesses build better with technology. That means when we see opportunities to create, we go for it. We don't let the unknown stop us from solving challenges and winning together. And most importantly, we treat each other like adults. If you can see possibilities where others see problems, have candid conversations to ensure all voices are heard and thrive in a team environment, you'll do some of the best work of your career here!
We Live by Our Values
- Champion the Customer
- Seek to Learn
- Own Our Outcomes
- Communicate with Purpose
- Commit to Our Future
The Opportunity
Pluralsight is seeking a Principal Product Manager of Partner and Enterprise Solutions to define and enable end-to-end partner experiences that delight customers, while producing material business value. This role will focus on the development of product strategies and solutions to unlock partner channels and data monetization business models. This is not a "stay in your lane" role. The ideal candidate will be an agent of change committed to achieving customer-focused excellence, drawing on partner needs, feelings, and contexts to define solutions that are centered around them. They will thrive working cross-functionally across the Skills Shared Platform value chain to derive insights and define strategy that will enable product commercialization and should also be comfortable working in a customer-facing capacity. They should be able to communicate at all levels and foster collaboration to tackle complex problems with innovative solutions.
What You'll Own
- Define value propositions and what product experiences we should create to support partner and enterprise solutions; identify the user and business outcomes, and the data requirements for those experiences
- Consistently conduct discovery with partners + deliver analyses, insights, and action-focused recommendations with a clear narrative that is focused on the delivery of value - both for the customer and the business
- Partner with senior leaders and team members across Product, Partnerships, Technology Platform-as-a-Service, Sales, Customer Success, Marketing, Support etc. to define return on investment and drive product commercialization across all stages of the product development lifecycle
- Lead studies that measure and define the end-to-end experience for the partner persona across multiple product areas
- Build data-driven business cases that articulate near and long-term commercialization plans
- Lead complex, multi-disciplinary projects from start to finish (develop proofs of concepts, strategies, roadmaps, and plans, etc.) by working across product experience teams and shaping their strategies and roadmaps
- Assess in-app metrics, adoption, and trends
- Partner with product marketing in the identification, analysis and monitoring of related industry, regulatory, technology and market-based trends to inform product strategies
- Conduct cross functional design-thinking workshops and create and maintain end-to-end partner journey maps and service design blueprints
- Provide mentorship to team members that ensures we deliver industry-leading and standard approaches, processes, artifacts, tools, and methods
- Effectively communicate to a room of all levels, including executives, by simplifying complex issues and promoting action
- Liaise with key strategic partners as their Product point of contact
- Gather, triage, and prioritize incoming requests from partners against our strategy and roadmap
Experience You'll Need
- 6 years of experience in Product Management in B2B SaaS companies; edTech experience desired
- Producing impactful results in fast-paced, complex environments
- Customer and/or client-facing experience
- Generating insights using quantitative and qualitative research and translate these insights into useful strategies
- Leading mid to large-scale product initiatives
- Influencing without authority; inspiring others around a common purpose to generate alignment and momentum
- Ability to self-start and succeed in ambiguity
- Impeccable business judgment and analytical capabilities
- Excellent planning skills with the ability to prioritize and negotiate
- Experience coaching and developing others
- Creative and innovative problem solver
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.