The Role

Outreach is transforming how companies engage with their customers. As Principal Product Manager for our Core Experiences you will define the vision, strategy, roadmap for delivering a simplified and scalable experience. This role is crucial in helping Outreach’s product development teams more efficiently build capabilities while ensuring customers can more easily leverage the suite of tools available within the Outreach platform. Outreach is in a hyper-growth stage, and looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes, and are excited to join one of the fastest-growing SaaS companies in a role with real impact.

In this role you can expect to:

• Defining the vision, strategy, and roadmap for delivering a simplified and scalable experience
• Partner with all experiences teams to drive a plan to migrate all experience to a new client frameworkWork with research, design and development to develop a plan to simplify the information architecture and experience
• Partner with other product teams to drive cross organizational initiativesPartnering with engineering to build and maintain a roadmap around our prioritized core experience feature set (Homepage, onboarding, etc.) to serve our end customers
• Lead product discovery and roadmap sessions with key prospects and customers
• Drive organizational process to build, manage and update our design system
• Lead Outreach’s effort in accessibility, localization and internationalization
• Partner with product marketing to develop enablement and positioning collateral to share the work with the world

Basic Qualifications:

• 10+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
• High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
• Strong user empathy and data intuition; have built products (features) that users love 
• Strong people skills; can hype up a team rally behind a common product missionAbility to define long-term business strategy, and drive impact on short-term product goals
• Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
• Deep understanding of customer needs, and strong motivation to tackle their problems
• Demonstrated technical proficiency and effectiveness working closely with engineers
• Strong skills around cross-functional collaboration, influence, and communication
• Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving

Preferred Qualifications:

• Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
• Bachelor's degree; MBA or related graduate degree preferred

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status