Gopuff
Gopuff is the go-to platform for consumers' everyday needs. We deliver, so you can enjoy the moment.
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Principal Product Manager, Consumer (Remote) at Gopuff

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Gopuff is the go-to solution for customers' immediate everyday needs, from convenience items and home products to over-the-counter medications, and food and drinks. As the fastest-growing, most affordable delivery service in the market, Gopuff is open 24/7 in most areas and late night everywhere else, to bring customers what they need, when they need it most. We're on a mission to shape the future of commerce by offering a unique combination of speed, selection, and a superior customer experience.
POSITION SUMMARY
Gopuff is seeking a Principal Product Manager work on our consumer shopping product offerings. The shopping experience is a critical aspect of Gopuff's customer interaction and overall business, and this is a significant opportunity to establish innovation around the way consumers engage and shop with Gopuff. The Principal Product Manager will work on the strategy, design and execution of product management for all of Gopuff's consumer and shopping products - current and future. As Gopuff grows, this team will also focus on innovation in new areas, expansion into new verticals from food to pharmacy products, and how those get surfaced and integrated into the goPuff experience. This would require envisioning the future of convenient and immediate shopping, and working closely with our Strategy, M&A and Operations teams to realize that vision.
In this role, the PPM will collaborate with engineering, design and other product areas on the delivery of the consumer product roadmap and then ensure the delivery of the user experiences that drive significant growth in customer adoption, usage, and engagement. This is a special opportunity for an experienced product manager who wants to impact the go-to platform for consumers' everyday needs.
We have hubs in Philadelphia, Seattle, San Francisco, NYC, LA, Austin, Boston, and Chicago, and are location-agnostic for this role.
Key Requirements
    • Work with the VP, Consumer to develop a product roadmap that drives meaningful innovation and user adoption. Establish and drive the execution of cross-platform (web, mobile) product strategies that enable a cutting edge shopping experience for our customers.
    • Communicate and collaborate closely with engineering, marketing, business development, sales, and other key constituents within the company to ensure that the product offerings address customer requirements and market dynamics.
    • Execute against a product roadmap that allows Gopuff to scale while continuing to add and enter new verticals and categories.
    • Set aggressive yet realistic and practical goals for the team with clear objectives regarding measurement, results, and accountability of actions.
    • Help drive the vision for the shopping product offering.
    • Continue to innovate to ensure that Gopuff has the best shopping interface, creating a best in class user experience for our current and future customers.
    • Help define and execute the growth strategy for Shopping over the near, mid, and long term future, establishing opportunities for launching into new markets domestically and across the globe.
    • Evaluate new technologies and make recommendations to pursue in future products

Preferred Qualifications
    • 10+ years of experience in Product Management with a focus on building world class digital consumer products.
    • Customer-obsessed with a passion for transforming customer needs into an actionable product vision
    • Strong user experience/design sensibility, with a record of shipping delightful products
    • Excellent organizational skills, analytic capabilities, and attention to detail
    • In tune with emerging technology and consumer trends, with a knack for seeing around corners
    • Demonstrated ability to create an environment that fosters data-driven experimentation at high velocity
    • Has a technically relevant Bachelor's degree or equivalent professional qualification
    • Zero-to-one product marketing experience, launching a new consumer product
    • Deep knowledge of the retail, and/or e-commerce ecosystem
    • Record of developing customer-centric marketing strategies to drive product adoption
    • Experience with using customer research to learn customer needs and product value, with demonstrated ability to influence product roadmap
    • A strong leader and excellent communicator who can drive consensus and articulate program recommendations and tradeoffs to senior executives

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Benefits
We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.
We also offer:
-Gopuff employee discount
-Career growth opportunities
-Internal rewards programs
-Annual performance appraisal and bonus
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • MicronautFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • DocuSignCRM
    • TwilioEmail
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What are Gopuff Perks + Benefits

Gopuff Benefits Overview

At Gopuff, we deeply value all of our employees and we aim to create a strong and
enhanced employee experience. We are proud to offer our employees a robust and
comprehensive benefits package.

We want to help our employees stay safe and healthy. We offer comprehensive
medical, dental, and vision insurance, optional FSAs and HSA plans, commuter
benefits, 401k matching, supplemental employee, spouse and child life insurance to all eligible
employees.

Culture
Volunteer in local community
Partners with Nonprofits
Gopuff supports Reform Alliance, The Bail Project, The Color of Change, Valley Youth House, and a few other non-profits.
Friends outside of work
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Gopuff has a dedicated space for our BIPOC team members and allies to discuss all things diversity. With this space, we strive to learn and grow to always be inclusive and do more, always!
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Gopuff offers Unum's Core and Buy-Up dental plan.
Vision Benefits
We offer a vision insurance plan through Eyemed.
Health Insurance Benefits
Gopuff recently partnered with Progyny to provide a comprehensive and inclusive family building benefit for every unique path to parenthood.
Life Insurance
Gopuff employees will receive basic life insurance (Unum) at 1x their annual salary, at a minimum of $50,000.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Gopuff will match employee contributions up to 4% of eligible wages (subject to Federal limits). Employer match is 100% vested!
Company Equity
Gopuff offers company stock to all that are hired and bonus RSU's through a referral program as well. All granted RSU's vest over a four-year period.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Gopuff will pay 100% of your regular wages for 12 weeks for non-birth and intended parents and between 18 and 20 weeks for birth parents who are welcoming a new addition to their family.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within

An Insider's view of Gopuff

What are some social events your company does?

To continue our pursuit of diversity and inclusion at Gopuff, we launched an amazing new program in partnership with NBA All-Star Chris Paul, called “Put Me On.” Put Me On is a small business accelerator program designed to support underrepresented entrepreneurs and help them grow their businesses on Gopuff and beyond.

Eva

VP, Communications

What projects are you most excited about?

I am really excited about our advertising business, Gopuff Marketing Solutions. We are providing brands the ability to promote their products on the Gopuff app via search or paid product placements. Our partners are seeing on average 3X ROAS! We drive high margin revenue for the company which allows us to to reinvest in our business growth.

Saket

Head of Channel and Ad Tech Partnerships

What does career growth look like on your team?

One thing that sets Gopuff apart is the care that leaders have for the growth of their team professionally. I make it a point to create space for personal development conversations, while also aligning my team where their skills can grow. Gopuff leaders understand that a healthy team is the foundation for the success they are driving towards.

Marc

Director, Growth Analytics

How do you empower your team to be more creative?

I empower my team to work with partners that have different perspectives and goals. I encourage them to share what's top of mind, what's caught their attention, or even something interesting they've read. By building a culture that values different viewpoints and being open, you create room for those unexpected moments of collaboration and ideation

Hannah

Director, Product Marketing & Measurement

What does your typical day look like?

Being on the Data Engineering team, I have the amazing opportunity to work with cutting edge data processing systems to assist with moving the company forward on a day to day basis. The typical day for me is working with my team to ensure the data flows seamlessly across all sources, is ready for action, and enables better decisions across Gopuff.

Dahlia

Software Engineer

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