Payments Product Compliance Advisor

| Peninsula | Remote
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Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we continue to build and have been recognized as:

  • Glassdoor Best Places to Work 2020
  • TIME100 Most Influential Companies 2021
  • Fortune Best Workplaces in Financial Services & Insurance™ 2021 and Fortune Best Workplaces for Millennials™ 2021

Check out life at Robinhood on The Muse!

About the team:

In support of the Robinhood mission, Robinhood Money allows customers the right access to their cash and support at the right time. As a Product Compliance Advisor for Robinhood Money, you’ll be responsible for providing advice and guidance to operational teams with new and existing products and processes, service development, testing, deployment and retrospective review, working with Product, Operations, Risk and Legal to ensure offerings meet regulatory and firm policy requirements, and collaborating with partners to ensure any updates or corrective actions are fully implemented. The ideal candidate has payments product development experience, a knowledge of regulatory requirements, and proven project management experience to drive cross-functional programs to completion. This role will require a keen sense of both business and product needs combined with a solid understanding of compliance and technical concepts.

What you’ll do day-to-day:
  • Work with Product and operational teams to provide regulatory compliance support for new and existing products
  • Collaborate with legal, business, compliance and technology partners
  • Act as the compliance subject matter authority and provide regulatory guidance on business initiatives and operational processes to internal teams
  • Provide real-time answers to manager and representative questions and partner concerns
  • Test policies, procedures, support practices and supervision to ensure effective end to end controls
  • Initiate communications regarding regulatory updates/changes and policy reminders to the Product teams
  • Research and interpret rules and regulations to determine applicability to business processes
  • Evaluate the pros and cons of specific products and features by creating documents that risk score product solutions and drive decisions through those documents
About you:
  • Bachelor’s Degree in Technical Field, Business, Finance, or other related field
  • 6+ years in B2C and/or C2C compliance or related experience
  • Effective verbal and written communication ability and comfortable with both business and technical discussions with senior audiences
  • Results-oriented mentality with a strong focus on delivery of cross-functional projects
  • Familiarity with SQL databases
  • Ability to work independently and cross-functionally with demonstrated results
  • Inventive and adaptive in fast-paced, entrepreneurial environment
Bonus points:
  • Advanced degree in Statistics, Computer Science, Math, or related field is a plus, but not required
  • PMO or PMP certification

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

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