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The Walt Disney Company
Create the Tech Behind Our Magic
Orlando, FL
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Manager of Product Management - Identity and Access Management (Orlando, FL)

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At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
Disney's Enterprise Technology Identity and Access Management (IAM) group is responsible for providing a Core IAM ecosystem of products and platforms in use across the company by cast members, employees, and partners within Disney's business segments (DMED, DPEP, Studios, DGE) and Corporate functions. Our vision is to provide modern Identity and Access Management capabilities and services that are simple, seamless, and secure to protect our workforce, our data, and our brands.
We are seeking a Manager, Product Management within the Enterprise Identity & Access Management (IAM) group to lead and manage our product and service management practice for a portfolio of enterprise-grade SaaS, custom-developed, and on-premise IAM products and service offerings that support the workforce and application owners at Disney.
You will manage a team of talented product managers, service managers, and product owners in their support of strategy and delivery of the full lifecycle (instantiation/onboarding, evolution, retirement/transition) of our services in partnership with Architecture, Engineering, Operations, and our stakeholders.
This is a critical and strategic role for our group as we embark on a significant multi-year transformational effort of our Identity and Access Management services.
Responsibilities:
In this role, you will manage the Product team for the Enterprise Identity and Access Management (IAM) group at Disney.
  • Manage all business aspects of each IAM Product and Service Offering including roadmap, planning, budget, allocations, advocacy/marketing and communication
  • Contributes to Enterprise IAM group's strategic planning and direction by oversee the creation and implementation of governance and strategy framework/execution for each product and service
  • Foster growth and success of a geographically-distributed team of product managers, service managers, and product owners as they work with colleagues in scrum delivery teams and extended teams on moving the needle for each of our products and services
  • Perform trending and analysis to identify efficiencies and continuous improvement opportunities to support service lifecycle and portfolio rationalization
  • Partner with Operations and Engineering on evolving the support model for our services
  • Manages team's operations, budget, and financials including annual operating planning, forecasting, contracts, and invoices.
  • Manages and oversees numerous vendor/customer and internal partner relationships.
  • Fosters a team culture focused on collaboration, communication, quality customer service, and efficiency.
  • Stay current on developments within the Identity and Access Management space and provide recommendations on ways to automate, improve user experience, and deliver our services more efficiently.
  • Promote and embrace our adoption of Agile Product Ownership processes as part of product development and delivery

Basic Qualifications
  • 7+ years' experience with enterprise technology service design, implementation, and management of both SaaS and on-premise products and platforms
  • 5+ years of product management, project/program management, or product owner experience
  • 3+ years' experience managing larger, more complex and cross-functional department (AOP) or project budgets
  • Demonstrated success leading and developing technology teams
  • Experience applying and maintaining security and compliance requirements to enterprise IT platforms
  • Demonstrated success acting as a thought leader and solution partner

Required Education
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, Cybersecurity or another degree in a related discipline
  • Agile product ownership or management training: CSPO or SAFe PO/PM
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What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

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Partners with Nonprofits
Diversity
Dedicated Diversity/Inclusion Staff
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An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

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