Job Posting Title
Live Ops Product Management Lead
Summary
We are looking for a seasoned Product Manager adept in live operations to join the business performance team. The Live Operations Product Manager will work closely with game teams and play a critical role developing & executing live operations strategy. The qualified candidate will work with a team of product managers, CRM managers, and engineers to drive player engagement, monetization, and retention strategies. They will partner with our business intelligence team to structure & coordinate analyses that improve the impact of LiveOps campaigns & features. Finally, they will translate these wins into organizational best practices to help build the Center of LiveOps Excellence!
Responsibilities

• Develop and execute LiveOps calendar in coordination with game team to drive business results
• Partner with game product lead to define and execute LiveOps strategy and experimentation roadmap
• Partner with game LiveOps/CRM team to build out live ops systems, tools & workflows to enhance our live ops capabilities
• Work with business performance, data science, and BI engineering teams to execute central LiveOps program & strategy
• Collaborate with game teams to understand priorities/opportunities to execute and build standard processes around new campaigns, a/b tests, and enhanced segmentation
• Maintain an understanding of industry best practices and incorporate into LiveOps strategy
• We are looking to hire the best candidates nationwide and offer flexible remote opportunities.

Qualifications

• BA/BS required.
• 3-5 years Product Management experience in mobile games or related apps.
• Deep understanding of the game industry and free-to-play mobile games.
• High analytical acumen with extensive understanding of business value drivers in the mobile F2P category. Demonstrated ability to lead complex analyses and apply outputs to improve business performance.
• Familiarity with live services strategy/execution.
• Experience in revenue forecasting and cost modelling, with close interactions with marketing or advertising
• Extensive experience managing free-to-play game economies.
• Ability to think both strategically and tactically.
• Proven track record of taking ownership and driving results.

Big Fish Games is an equal opportunity employer. We bring unique talents together to build something special that's why we welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
About Big Fish
Celebrating 20 years delighting players worldwide, Big Fish Games is a mobile games category leader in Casual & Social Casino.
Big Fish operates an extensive portfolio of popular games across genres, including EverMerge, Cooking Craze, Gummy Drop, Big Fish Casino, Jackpot Magic Slots, and Fairway Solitaire. Our core values: All about the player, Talent Unleashed, CollectiveBrilliance and Good Business, Good Citizen.
Why Big Fish?
At Big Fish Games, we make the best games, the best possible way. We show up every day to enchant and delight our players and contribute to building a great company. We think big because that's what our players demand.
Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Location
Remote, WA
Job family
Product Management
Contract Type
Regular
Time Type
Full time
Company
Big Fish Games